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At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

A Resource Sales Representative at Pacific Seafood is a key role on our Sales team supporting the sales development and growth of our customers. This position develops customer accounts, achieves maximization of revenue, and exceeds customer expectations and is ideal for someone who is customer-focused, adaptable, and a problem-solver.

Key Roles and Responsibilities

• Sales Management and Growth

• Achieve sales goals and objectives.

• Increase sales through account penetration by analyzing current sales and volume, planning sales calls, and follow-up.

• Prospect and develop new customers through activities such as cold calling and networking.

• Participate in marketing opportunities, including food shows and sales events.

• Customer Relationship Management

• Provide exemplary customer service, including making sales calls and presentations, to maintain solid customer relationships and increase sales/penetration.

• Respond timely to customer questions and inquiries, ensuring courteous and professional communication to enhance customer satisfaction.

• Actively monitor customer satisfaction and take corrective action to retain accounts and improve service.

• Logistics and Inventory Management

• Coordinate logistics with operations staff, freight forwarders, and shipping companies to ensure timely delivery of products.

• Monitor the quality of products to ensure products meet desired quality standards.

• Administration and Compliance

• Notify management immediately if an existing account is in jeopardy.

• Actively solve problems associated with sales and assist with planning purchasing strategies to meet customer needs.

• Provide marketing support for special interest programs and promotions.

• Maintain and complete all paperwork required for the position and ensure compliance with company policies and procedures.

  Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

   

  Core Competencies and Skills

   

• Communication Skills

• Productivity

• Accountability

• Teamwork

• Product Knowledge

• Industry Knowledge

• Customer Service Skills

• Problem Solving

  Education and Experience

  Required

   

• • High school diploma or GED

• Sales or customer service experience

• Excellent organizational, communication, and interpersonal skills

• Must be able to work independently and be reliable, responsible, dependable, and able to fulfill obligations

• Proficient computer skills, strong Excel-based analysis

• Ability to work flexible or extended hours to meet customer’s needs.

  Preferred

   

• • Associate degree (A.A.) or equivalent from an accredited college or university in culinary arts, marketing, business, or related field

• Prior experience with international business, logistics, and inventory management

  Physical Requirements

  The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

   

• • Must be available to work Monday–Friday during regular working hours, with occasional weekend duties.

• Ability to maintain a stationary position 80% of the time, with intermittent walking, standing, bending, reaching, and/or crawling.

• Ability to move and transport documents, equipment, or other items weighing up to 50 pounds across various locations for different team members, departments, and events.

• Capable of occasional travel as required by duties, demonstrating efficiency and effectiveness in diverse locations.

• Capable of operating a computer and other office productivity machinery, including a calculator, copy machine, and printer.

• Capable of frequently communicating with team members and stakeholders, accurately conveying detailed or important spoken instructions.

• Capable of perceiving visuals for activities such as preparing and analyzing data and figures, transcribing, viewing a computer screen, and engaging in extensive reading.

  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

   

  Working Conditions

  The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

   

• • Traditional office environment

• Standard office equipment (computers, printers, phones, etc.)

• Well-illuminated environment

• Quiet to moderate noise level

• Occasional travel via car or plane to regional facilities, events, etc.

• Occasional subtle and mild scents related to the production facility

• Occasional access to the warehouse facility

  Compensation

   

  Salary  - $60,000 to $80,000 per year

  At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability

• Flexible spending accounts for health flex and dependent care expenses

• 401(k) retirement plan options with generous annual company profit sharing match

• Paid time-off for all regular FT team members to include sick days, paid holidays, vacation, and personal time

• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members

• Product purchase program

   

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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