Citigroup ROHQ - ISG - Business Analysis Manager - C12/AVP in City of Taguig, Philippines
The Business Analysis Manager is an intermediate management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis.
Mines and analyzes data from various banking platforms to drive optimization and improve data quality.
Deliver analytics initiatives to address business problems with the ability to determine data required, assess time & effort required and establish a project plan.
Consult with business end users to ensure appropriate integration of functions to meet goals and define necessary system enhancements to deploy new projects and process enhancements
Assist system change processes from requirements through implementation by providing technical knowledge to ensure efficiency
Evaluate performance and make recommendations for pay increases, hiring, terminations and other personnel actions as duties as assigned, including performing quality control activities
Work with internal parties to achieve business goals and negotiate with external parties as needed
Provide evaluative judgments based on analysis of information in complicated and unique situations
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
5-8 years of relevant experience in business and data analysis, process improvement and project management.
Ability to effectively use complex analytical, interpretive and problem solving techniques.
Demonstrated interpersonal, verbal and written communication skills.
Methodical attention to detail
Experience using tools for statistical modeling of large data sets
Proven interpersonal, collaboration, diplomatic, influencing, planning and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to effectively use complex analytical, interpretive and problem-solving techniques
Proven relationship management skills to partner and influence across organizational lines
Demonstrated ability to be work under pressure and to meet tight deadlines with proactive, decisiveness and flexibility
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group:
Business Analysis / Client Services
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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