Job Information
Citigroup Officer - Mandarin bilingual - Global ID Administration - GIDA Analyst 2, Philippines (Hybrid) in City of Taguig, Philippines
The Global ID Administration (GIDA) Analyst 2 is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.
Responsibilities:
Provide core customer service support for assigned applications and systems
Initiate process changes and improvements that increase operating efficiency based on the Lean methodology
Complete moderately complex projects end-to-end, utilizing tools and methodologies
Provide guidance regarding Information Security concepts and policies (IS/GIDA policies and guidelines), recommend and implement day-to-day work
Identify, register and resolve potential compliance issues, including accurate closure and inventory tracking
Understand and apply complex decision-making processes by seeking out input from stakeholders and comprehending risks in decision making
Communicate the need for change, involve stakeholders in the change process and apply change theory to complete successful adoption
Coach team member, identify development needs and identify resources to recommend stretch capabilities
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Fluent in Mandarin is required
At least 2 years of relevant experience
Certifications preferred
Advanced proficiency with Microsoft Office tools and software
Consistently demonstrates clear and concise written and verbal communication
Proven analytical skills
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Technology
Job Family:
Information Security
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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