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Citigroup Markets Support Group - Controls Review, Process Optimization and Audit (AVP) in City of Taguig, Philippines

The Business Risk Manager applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. The function may include leadership and supervisory responsibility to provide operational/service direction to people within and/or outside the immediate team. The role may contribute to the development of new techniques, models and plans within area of expertise. Effective communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Role may include supervisory responsibility in ensuring motivation and development of team through professional leadership.

Responsibilities:

  • Ensures strong internal controls through conduct of independent and comprehensive reviews, identification of gaps and corrective action plans and monitoring of progress until closure.

  • Manages Internal Audit, Compliance Assurance and other reviews conducted on processes and controls.

  • Support the business on Manager’s Control Assessment (MCA) requirements.

  • Partners with the team on all new or modified processes to review through the appropriate governance routines and launch with adequate controls which can be monitored and reported.

  • Provides support of assigned business area by attending and participating in business meeting routines to provide control related updates to the team and learn about any new initiatives the team will need to support.

  • Pro-actively identifies emerging risks and assists the control team with resolving control gaps and issues and helps to create corrective action plans, inclusive of root cause identification and resolution.

  • Actively focuses on process improvement, creating efficiencies, and ensuring proactive approach and partnership to audit management.

  • Appropriately assesses risks when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 5-8 years of relevant experience in process reviews/improvements, risk and controls, issue remediation.

  • Outstanding leadership, communication, and influencing skills as this leader will work with senior leaders, and audit partners on a regular basis.

  • Relevant experience in financial services and related controls is preferred.

  • Project management skills. Excellent organizational skills, ability to multitask and adapt to change.

  • Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.

  • Good judgment and critical thinking skills.

Education:

  • Bachelor’s/University degree or equivalent experience

Markets Shared Controls Group (MSCG) Manila is an integral part of the Senior Business Management team in Citi Global Markets. The function of the team is to operate and maintain strong internal control environment within the business, to oversee process enhancements and to formulate processes to ensure compliance with policies, standards, legal and regulatory requirements.

The role will be closely coordinating with MSCG teams and Markets Business Managers globally. Specifically:

  • Conduct fit-for purpose reviews of design and operating effectiveness of controls; including but not limited to compliance with policies and regulations, documentation, and execution;

  • Identify of opportunities to simplify, standardize and streamline processes, including engagement with relevant support teams for delivery of tactical and/or strategic solutions;

  • Partner with production teams in building and maintaining strong internal control environment through self-identification of issues and control gaps, development of recommendations for control effectiveness and efficiency, sharing best practices and ensuring effective and sustainable implementation of solutions;

  • Support production teams in managing Issues and Corrective Action Plans (CAPs) by developing sound remediation plans, conduct sustainability testing, and ensure adequate evidencing and documentation;

  • Support MSCG Assessment Unit in complying with Manager’s Control Assessment (MCA) requirements;

  • Enable effective management of review engagements conducted by auditors across all 3 Lines of Defense;

  • Participate in any special projects, initiatives or any ad-hoc activities related to function, including presentation and reporting to management and senior audience, as needed;

  • Contribute to building positive risk culture and strong controls mindset across wider team;

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policies, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency and objectivity.

Development Value

Global Markets is a global leader in underwriting, structuring, and trading across all asset classes, including equities, corporate bonds, government and agency bonds, asset-backed and mortgage-backed securities, syndicated loans, structured and futures products. Successful candidate will benefit from joining a global team of Markets and Securities Services Risk and Control professionals. Massive opportunity to gain product and process knowledge in different regional businesses, as well as direct exposure to internals partners and stakeholders, as well as external clients.

Additional Job Specification

Knowledge and experience

  • Prior experience in external or internal audit, compliance and operational risk management preferred

  • Relevant experience in financial services Operational Risk Management or related discipline

  • Ability to work across support functions and in consultation with business control specialists in other regions and products is essential

  • A strong understanding of Markets business, associated processes and controls

  • Strong Microsoft Office Suite, Excel, Word, PowerPoint and SharePoint skills

  • Strong written and oral communication skills

  • Ability to influence senior stakeholders

  • Ability to interact successfully with multicultural/virtual teams

Skills and competencies

  • Highly motivated and able to self-identify emerging issues and develop solutions

  • Strong knowledge of risk and controls

  • Inquisitive and has keen attention to detail

  • Shares insights and raises appropriate questions

  • Self-starter and team player

  • Ability to prioritize tasks based on criticality

  • Work effectively both individually and with a team

  • Escalates timely and appropriately

  • Flexible and open to expanded scope and new responsibilities

Exercises accountability and ownership, good judgment, creativity and resourcefulness and has appetite for continuous improvement


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

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