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Job Overview: The Manager of Revenue Cycle Vendor Management & Implementation will be responsible for the direct and/or indirect management and performance for TriHealth revenue cycle vendors including but not limited to all vendors servicing self-pay accounts receivables, Insurance accounts receivable, Denials, no fault, workers compensation, and bad debt. This includes successful onboarding and/or offboarding, relationship and account management processes are in place and adhered to, as well as ensuring performance with Key Performance Indicators (KPIs), Service Level Agreements (SLAs), vendor compliance, and regulatory requirements. Ensure accurate reporting and payment of vendor invoices and inventory reconciliation on a monthly basis. Develop and execute work plans to correct identified deficiencies in referrals working effectively and efficiently utilizing established Vendor Software dashboards. Experience in Revenue Cycle, more specifically the billing space, as well as knowledge with Epic is critical, in addition to excellent communication skills (verbal and written), organizational skills, project management type skills and functional design concepts to drive efficiency are also critically important for this role. This role is critical in ensuring the successful placement and collection of over $125M + in accounts receivable inventory for Hospital and Professional claims. Job Requirements: Bachelor's degree in Business, Healthcare; or other related field Epic, Excel, strong data and analytical skills. 3-4 years experience Supervisor/Lead Healthcare Administration, Healthcare Business Operations, Revenue Cycle Operations 2-3 years Technical, Other Technology HFMA Job Responsibilities: Assist in vendor selection assessments. Ensure successful onboarding and offboarding of TriHealth designated vendors. Track vendor productivity and quality based upon established goals and KPI leveraging vendor scorecards with key stakeholders to objectively review vendor performance & address key concerns. Collaborate with operational leaders of Revenue Cycle to improve workflows and resolution of accounts receivable inventory held by vendors. Participate and Lead regularly scheduled vendor performance operational meetings with vendors along with operational revenue cycle leaders and track and resolve issues impacting efficiency arising from these meetings. I.e. placement strategy, educational opportunities, developing new operational account management standards. Oversee day-to-day vendor relationship and performance tracking; Ensure all vendor performance issues are addressed and resolved timely. Continuously review and update vendor performance goals and expectations delivering on established ROI. Ensure vendor performance variance and failed KPIs are documented, and corrective action plans are implemented. Analyze, update, and modify procedures and processes to continually improve department operations. Assess and address risk and growth areas through the strategic management of vendor relationships. Ensure timely completion and appropriate follow up on for timely audit completion with respective vendor. Prepare and conduct key deliverables and presentations on vendor performance and results. Other Job-Related Information: Demonstrate and maintain in-depth knowledge of the business success drivers, healthcare industry trends, and the competitive marketplace to provide measures and metrics to move the vendor partner relationships to a 'Best-In-Class's operation Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Interpersonal Communication - Consistently Kneeling - Rarely Lifting