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Job Overview: This position is responsible for assisting the Financial Systems Manager in supporting and maintaining the financial subsystems of the Infor, Document Express, MagFiler and imaging software systems as it meets the needs of TriHealth's Finance and Accounting functions. This position is also responsible for assisting in the support. testing and maintenance of the integration between these systems and the integration of each of these systems with other TriHealth software systems. This position acts as a support Analyst to the Finance/Accounting Department and support to the Financial Systems Manager. Assist the Financial Systems Manager with the maintenance of the General Ledger Chart of Accounts. Assists Finance and other TriHealth users in using the financial modules of these systems correctly and effectively. In addition, the position will be responsible for conducting daily balancing, posting and analysis of interfaces from the Lawson system to other Finance systems. Job Requirements: Bachelor's Degree in Information Systems Business Administration/Accounting/Finance Equivalent experience accepted in lieu of degree Microsoft Office Suite-Excel, Access, Word, 3-4 years experience in a related field Job Responsibilities: Works with other project team members to support, test and maintain assigned software packages effectively according to project scope and schedule. Works cooperatively with appropriate IS staff to resolve system issues quickly and effectively. Responds to end users' system questions and issues and strives to provide excellent customer support and issue resolution to end users: -Direct supervisor receives no more than 2-3 complaints/month regarding: -responsiveness -thoroughness -accessibility -reliability 85%-90% end users say their needs and demands are met the majority of the time. Supports Finance division with assigned software maintenance and upgrade testing and coordinates installation of software patches & upgrades: -Accurately completes testing by assigned due dates. - Monitors and maintains system changes and communicates changes to end users. -Documents and provides detailed communications of procedural changes to end users. Maintains and communicates updates to the Infor and General Ledger Chart of Accounts: -Accurately performs updates within the documented times specified for the type of request. Communicates updates immediately after performing them. Monitors integration of Payroll and GL for related errors resolution and optimization. Provides back-up for daily, monthly, quarterly and annual routine system maintenance as assigned- All functions are completed accurately by assigned due dates. Completes assigned projects accurately by assigned due dates. Completes a minimum of 2 education/training courses. Other Job-Related Information: Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Rarely Lifting TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.