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Bon Secours Mercy Health Director Physician and Provider Relations in Cincinnati, Ohio

Thank you for considering a career at Mercy Health

Primary Function/General Purpose of Position:

The Director of Physician & Provider Relations is responsible for oversight of the Physician and Provider Relations shared service in their designated markets. They lead the development of a high performing sales culture, implementing proven relationship management techniques that improve in network utilization.

Essential Job Functions:

  • Determines staffing and assures optimal productivity and budget stewardship related to the physician relations team.

  • Manages integrity of Salesforce documentation and optimizes reporting functionality.

  • In collaboration with the System Director of Physician and Provider Relations and with guidance from system, group and market leaders, establish an annual Product Portfolio for each market.

  • Serve as active member of each market Physician and Provider Relations Council (PPRC), collaborating with Director of Network Operations and Market President on strategic agenda.

  • Monitors and manages the Physician and Provider Relations Incentive Compensation Plan.

  • Provides team and individualized sales training including but not limited to web-based education, interactive training including role play and consistent on the job learning (ie, ride-a-long).

  • Collaborate with market Physician and Provider Relations Council frequently on growth priorities and adjust the Physician and Provider Relations call plan accordingly.

  • Partner with system and market analytics to assure consistent reporting on Physician and Provider Relations touchstone metrics to measure productivity and impact.

  • Communicate consistently with strategic partners in population health, the medical group and market operations to assure alignment on growth priorities.

  • Monitor Salesforce Case trend and activity to assure effective, efficient solution-based impact.

  • Serve as a subject matter expert on demographics, competitive landscape and emerging disruptors for each assigned market.

  • Serve as a subject matter expert on industry trends that may have impact on organic growth for established priorities.

  • This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Education Qualifications

Required Minimum Education:


Field of Study

Business, Marketing, Communications

Preferred Education:


Field of Study

Business, Marketing, Communications

Minimum Years and Type of Experience Required :

5 years of direct sales and 5 years of sales leadership

Minimum Years and Type of Experience Preferred:

5 years of direct sales and 10 years of sales leadership

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify.

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:


Work Shift:

Days/Evenings (United States of America)


SS Strategy - Administration

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com