Experience Inc. Jobs

Description

This position is incentive eligible.

Salary Estimate: $76710.40 - $115065.60 / year

Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Introduction

Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a Director Of Campus Operations today with Galen College of Nursing.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our students’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Of Campus Operations to be a part of our team.

Job Summary and Qualifications

As a Director of campus operations at Galen College of Nursing you will assist in managing the day-to-day operational support functions of the campus, ensuring policies and procedures and College brand standards are followed to enhance the student experience, provide the highest level of quality customer service, and ensure student and stakeholder needs are met. Departments and functions managed include admissions, bursar, facilities, financial aid, IT, reception, and student support.

What you will do in this role:

• Support cohesive teams and understand Galen processes to provide an excellent student experience.

• Successfully achieve key performance indicators, including enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation.

• Maintain open communication with campus and College leadership to enhance productivity, customer service, and maintain a positive working environment.

• Maintain familiarity with internal policies and procedures and abide by established regulatory guidelines.

• Handle operational and service-related complaints, escalating issues as appropriate.

• Provide goal setting, coaching, and performance evaluation for operational support staff.

• Assist in determining and implementing personnel decisions for operational support staff.

• Understand and manage student account related bad debt and provide support in the collection of tuition payments and approval of alternative payment plans.

• Implement campus events, including graduation, orientation, open houses, and regulatory visits, in collaboration with campus and College leadership as appropriate.

• Ensure incident reports are completed as necessary and escalated appropriately.

• Perform other duties as needed to support the administrative services of the campus.

What qualifications you will need:

Education: Minimum of a bachelor’s degree

Experience: Three years of operational management experience, preferably in higher education. Equivalent experience in lieu of a degree may be considered.

Special Qualifications: Effectively able to build consensus among and prioritize needs of constituent groups. Independent judgment, strong analytical ability, with the ability to implement and manage processes and procedures. Excellent communication skills, ability to manage and develop employees, and communicate effectively in matrix management structure. Highly organized and possess ability to frequently multi-task between departments and projects.

Degree of Supervision: Minimal.

Galen College Values:

Inclusivity : I foster an environment that provides opportunities for every individual to reach their full potential.

Character : I act with integrity and compassion in all I do.

Accountability : I own my role and accept responsibility for my actions.

Respect : I value every person as an individual with unique contributions worthy of consideration.

Excellence : I commit myself to the highest level of quality in everything I do.

At Galen College of Nursing, we offer a unique educational experience we call Pure Nursing. With a focus on nursing education, our knowledgeable and caring faculty and staff take a personal interest in helping our students achieve their goals. Galen is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Associate, Baccalaureate, and Master's Degrees. Our baccalaureate degree in nursing program is accredited by the Commission on Collegiate Nursing Education (CCNE), and the associate and master’s degree in nursing programs are accredited by the Accreditation Commission for Education in Nursing (ACEN). For complete information related to Galen’s accreditation status, please visit our website.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.