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Job Description The Customer Sales Lead will drive Kraft Heinz selling efforts, Strategic development, and supply chain initiatives on a $400 million business with Kroger. The position will manage a business structure organized around Kroger to enhance category focus, leveraging Kraft Heinz scale and brands through a single point of accountability, with ownership of the Cold Cuts, Bacon, and Pickles businesses. Importantly, the Lead will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer. Essential Functions & Responsibilities Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching to share job experiences, building business opportunities, etc. Creates a culture that recognizes rewards and encourages personal growth through empowerment and innovation Facilitates cross-functional experiences that builds knowledge base of employees for future growth Harnesses the power of diversity - thinking, background, experience Demonstrate available resources/scale to elevate executional excellence across; Leads cross-functional business planning in category mgmt, supply chain efficiency, technology, local marketing Develops, tracks, analyzes, and evaluates business plans based on Business Unit, customer strategies/initiatives and external factors Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution Understands and applies insight information applications, both internal and external (competition), to build total customer profits Tailors programs consistent with customer's strategy that deliver superior results and aligns with the business sectors' expectations Serves as primary collaborator with Kraft Heinz HQ Sales organization Provides a single point of accountability to the customer for all Kraft activities Services the customer by establishing positive business relationships with decision makers, providing category management expertise programs at the retail level. Provides updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business related activities Communicates and influence implementation of business plans to enable superior execution across key team members (i.e. SC, CMG, Retail) Drives efficient and effective trade programs to deliver best return on investment and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results Drive excellent customer service Interfaces with key customers contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented Leads and/or assists with major business reviews and customer visits, including annual reviews and "top-to-top" meetings, depending on Customer Manages seamless delivery/service process for Customers Uses Kraft Heinz adaptive supply chain to meet the needs of the Customer Expected Experience & Required Skills Strong sales background with excellent understanding of business processes (forecasting, promo planning, multi year strategy development) Previous experience owning a P&L Significant experience in building customer relationships Strong financial acumen - understanding of profit and revenue drivers and analysis Proficiency in deploying trade Strong decision-making ability grounded in critical thinking and planning Drive for Results Work Environment & Schedule This position is considered a Hybrid office environment with limited travel or visits to external locations; offices are open workspaces A