Experience Inc. Jobs

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The purpose of this position is to support organizational needs for business intelligence, data reporting, and related metrics to inform decision-making, planning, and continuous improvement across UC Health. Responsibilities revolve around the collection, manipulation and dissemination of data to support the needs of decision-makers at all levels of the organization. This position will need to have a clear understanding of the data and work with key stakeholders in order to validate accurate results and reconcile discrepancies when necessary.Bachelors Degree - Minimum Required: Business Intelligence/Analytics related field. Masters Degree - Preferred Degree. | Epic Data (Caboodle / Clarity) certified within six months. | 1 - 2 Years equivalent experience - Minimum Required. 3 - 5 Years equivalent experience - Preferred. 4 years equivalent experience can substitute for a BA/BS degree.Analytics Development and Support:

• Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports.
• Provides solutions and alternatives to problems/issues including adhoc reports to support offered solutions.
• Executes reporting design changes according to established procedures.
• Provides maintenance support for all queries or reports.
• Provides timely and accurate support to resolve reporting errors and user reported problems.
• Utilizes and adheres to production support standards and promotion process.
• Acts as a resource / subject matter expert for the UC Health Departments.
• Responsible for monitoring data quality of related reporting datasets.
• Work with data requestor or stakeholder to validate the results.
• Determines and manages workload priorities.

Coordination:

• Assesses and escalates user requests and issues.
• Works with programming teams on application development.

Testing and Documentation:

• Provides documented solution to problems/issues.
• Performs complete testing of reports and validates application requirements are met.

Project Support:

• Provides task level detail for project plans, including suggested schedules.
• Provides accurate and timely individual status reports.
• Documents and ensures timely resolution of project issues.
• Coordinates effectively with team members.
• Supports the institution's internal and external, strategic and operational reporting needs
• Informs management of all issues that are impacting or will impact assignment.
• Assists with regulatory requirements.
• Assists with external surveys.

Customer Relationship:

• Builds consultative relationships, establishing value for the department as a key partner for producing high-quality, actionable information that meets the needs of decision-makers at all levels of the organization.
• Conveys technical messages in layman terms so that the receiver can understand, regardless of their technical aptitude.
• Provides consults to end users.

Other duties