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Robert Half Billing & Collections Clerk in Cincinnati, Ohio

Description

We are offering a contract to hire employment opportunity for a Billing Clerk. The position is based in Sharonville, Ohio, and it involves processing and maintaining customer credit applications and records. The successful candidate will play a crucial role in ensuring customer credit accounts are accurately monitored and delinquent payments are collected efficiently.

Responsibilities:

• Oversee the process of generating and sending out invoices to customers based on products/services provided

• Ensure all outstanding invoices are paid in a timely manner

• Maintain organized and detailed records of customer interactions, transactions, and billing information

• Interact with customers via phone & email to provide outstanding service

• Utilize billing and customer service software proficiently

• Work collaboratively in a team-oriented environment

• Understand and apply basic accounting principles when necessary

• Help in the collection of outstanding debt from customers while maintaining a positive relationship

• Perform other duties as assigned.

Skills:

• Proficiency in Microsoft Office Suites

• Familiarity with Billing Functions

• Knowledge of Collection Processes

• Excellent Customer Service skills

• Experience in B2B collections

Requirements

• Minimum of 2 years of experience in a Billing Clerk role

• Proficiency in Microsoft Office Suites, particularly Excel and Word.

• Demonstrable knowledge of billing functions and collection processes.

• Experience in Business-to-Business (B2B) collections is essential.

• Exceptional customer service skills and ability to engage professionally with clients.

• Proven record of punctuality, reliability, and ability to maintain confidential information.

• Strong attention to detail, organization skills, and ability to multitask.

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• High school diploma or equivalent is required; associate or bachelor's degree in a related field is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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