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Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description:

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud FinOps Operations Sr. Technical Product Analyst role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. The role reports to the Sr. Manager - Cloud FinOps and is responsible for collaborating with Application teams, Business teams, Operations teams and Finance teams to improve operational cost and identify efficiencies. This will include providing financial insights and recommendations on how cloud usage can be optimized, while governing pricing controls and developing automated reporting that enables financial transparency.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

• Support the cloud monthly budget and forecast process in managing consumption, optimization, and savings in collaboration with Finance, Vendor Management, and Technical Owners.

• Support stakeholders in understanding their cloud spend based on their business roadmap and budgeted forecast.

• Monitor cloud consumption at the account level to detect, investigate, and escalate anomalies and unplanned spikes.

• Analyze, report, and produce meaningful insights from large raw datasets within cloud billing and usage tools, data lake, CMDB, and other asset inventories as applicable.

• Collaborate with Cost Optimization Engineers to track resource utilization to define and execute relevant cloud commitment plans and to define strategies to re-purpose freed up capacity.

• Collaborates with other product teams, technical architects, developers, and tech leads to understand the technology roadmap for modernization.

• Builds and maintains strong working relationships with multiple diverse stakeholders across the company, including members of executive leadership.

Benefits eligible: Yes

Bonus eligible: Yes

Long term incentive eligible: Yes

The expected salary range for this role is $112,860 - $143,900 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

• Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise, and manner to senior stakeholders.

• Demonstrated capabilities working in Jira and Confluence.

• Extremely knowledgeable about software development / programming due to the technical nature of the role.

• Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.

• Experience with vendor and vendor contract management, including SLA review.

• Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

• Lead and drive tagging requirements to ensure proper tracking and reporting of data.

• Understand and communicate billing, forecasting, and budgeting best practices.

Preferred Qualifications

• Significant experience in writing SQL or NoSQL queries and/or designing reports with either relational data or big data.

• 3+ years of experience with Cloud FinOps and cost management: including cloud optimization opportunities, chargeback process, cloud budget and forecasting, tagging governance.

• Certification: FinOps Practitioner, Certification: Azure Fundamentals Certification and/or AWS Cloud Practitioner Certification.

Experience

• 8+ years of product execution / technical business analyst experience with a Bachelor’s degree or 6+ years relevant experience and a Master’s degree.

• Experience defining user experience needs, writing epics, stories, and acceptance criteria in any automation scripting language such as Gherkin etc.

• Direct experience leading an Agile team.

• Demonstrated experience in conducting user research.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF8698J_744000042309740