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The University of Chicago Senior Manager, Facilities & IT - JR28316-3800 in Chicago, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12360636 Department

PSD Applied Data Science Staff

About the Department

The MS in Applied Data Science program (MS-ADS) is a professional graduate program within the Data Science Institute (DSI) and Physical Sciences Division (PSD) at the University of Chicago. The DSI executes the University of Chicago\'s bold, innovative vision of Data Science as an evolving discipline; the PSD explores new frontiers in the physical and mathematical sciences to lead the world in inquiry and impact. The purpose of MS-ADS is to advance the careers of diverse students for technical- and/or management-focused careers in data science. Students may apply for full- or part-time admissions for the In-Person Program, Online Program, or Online MBA/MS Program. Admitted students benefit from a dedicated, full-service team in support of robust student and alumni outcomes. The MS-ADS program is located at the university\'s NBC Tower space in downtown Chicago, IL.

Job Summary

This position manages and leads all facilities and classroom operations priorities for a large, in-person graduate student body at the University of Chicago-the MS in Applied Data Science program (MS-ADS). All in-person classes for MS-ADS are held in the NBC Tower in downtown Chicago, IL and housed primarily on one floor of the building. The Senior Manager will oversee the 360-degree areas of support needed to run year-round courses across multiple classrooms, a variety of day-to-day facilities management needs, and long- and shorter-term projects. Although the academic operations that the Senior Manager leads are primarily in-person, there will be some hybrid and/or fully remote courses and/or events held throughout the year. Such events for this flagship graduate program will require collaboration with the professional and hourly operations staff that the Senior Manager will oversee. This team member will report to the MS-ADS Director of Academic Affairs and Operations and will indirectly (dotted line) report to the MS-ADS Faculty Director and Chief of Staff/Executive Director. The Senior Manager will join a mid-sized team of professional staff across multiple functional areas inclusive of instructional services, enrollment management, student affairs, career services, employer partnerships, and marketing/advertising/communications. The Senior Manager\'s scope of work supports the program\'s full-time faculty and part-time lecturers who teach year-round. The Senior Manager provides critical support for daily operations and strategy for this revenue generating master\'s program and will work with minimal to no guidance to manage, train, and hire (as needed) operations staff to provide the necessary level of service to students, faculty, and staff in the program.

Responsibilities

Continually evaluates and reviews all operating practices and processes for their effectiveness and efficiency, recommending changes as needed.

Compiles reports, protocol status summaries, quarterly reports, and conduct other administrative functions that support the facilities management of the floor where classrooms are housed.

Maintains inventory, tracks classroom office supplies, and maintains classroom equipment and technologies.

Submits work orders and recurring payments as needed in coordination with NBC Tower management and other vendors (e.g., classroom supplies, floor restrooms, floor offices and amenity spaces, floor utilities).

Manages temporary guest and permanent staff and/or student access to the building.

Manages the procurement of supplies and equipment needed for the 28th floor classrooms and ad hoc events.

Ensures operations and facilities staff provide the highest level of client services to University stakeholders using the space-including phone cal s and emails regarding operations and events at NBC Tower.

Manages professional and hourly staff. Allocates resources and assesses policies for direct subordinates.

Sets performance goals, provides feedback, and evaluates the performance of direct reports to foster professional development and ensure accountability.

Sets the schedules for a minimum of two full-time, professional staff and two part-time, hourly staff to ensure the requisite on-site coverage of classroom facilities year-round.

Assists in the planning, coordination, and execution of events that occur in-person, hybrid, and virtual with little to no oversight or direction.

Works to implement ideas for improvement as they are identified in addition to providing post-event feedback on turnout and vendor performance with direction from others.

Maintains internal and external event calendars.

In coordination with the Director of Academic Affairs and Operations, assists with the planning required to allocate classroom space to individual courses each quarter (autumn, winter, spring, summer).

In collaboration with the Operations Coordinators, manage the scheduling, planning, and execution of any one-off, non-course events held in classrooms (e.g., external partner lun

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