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ABM Industries Project Manager in Chicago, Illinois

Overview

Salary Range: $55k - $56k

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

Essential Functions:

  • Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee’s performance evaluations.

  • Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.

  • Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.

  • Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.

  • Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.

  • Implement Company safety programs to ensure compliance of safety regulations.

  • Report all incidents and client concerns and requests to the Operation Manager.

  • Ensure facilities are clean projecting a positive image of the Company.

  • Handle special projects assigned by the Operation Manager or Branch Manager.

  • Maintain monthly & daily parking audit program as set within the Standard Operating Procedures.

Qualifications:

  • Bachelor’s degree.

  • Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.

  • Excellent verbal and written English communication skills.

  • Excellent customer service skills.

  • Proficient with Windows, Excel, Word and Lotus Notes.

  • Excellent leadership skills.

REQNUMBER: 87352

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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