Experience Inc. Jobs

Project Manager I, Education Center

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Project Manager I, Education Center on our Mission Operations-Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 1 day a week in the office.

As a Project Manager I, Education Center, you will provide advanced project management for AMA Ed Hub platform and content projects ensuring projects are completed on time, within budget and within scope. Responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of each project. Collaborate and coordinate with other AMA units, partners and vendors to ensure the successful development and implementation of Ed Hub projects. Ensure project outcomes align and enable achievement of business goals; actively seek out user feedback with internal and external stakeholder groups and identify opportunities to improve the overall impact of Ed Hub initiatives.

RESPONSIBILITIES:

Project Management

• Manage multiple medium complexity projects or programs simultaneously, creating and maintaining project plans, updating status reports, and tracking and resolving issues

• Ensure requests are managed and projects are delivered on time, within budget and meet quality standards

• Actively manage and maintain the day-to-day operations of the workflow

• Define scope of the project in conjunction with stakeholders and company leadership, and obtain approval prior to initiating project plans

• Identify, prioritize and refine process gaps as needed; identify project risks and issues, develop appropriate solutions and bring to leadership for their awareness and input

• Create and properly maintain documentation for project meetings, collaborator deliverables acceptance, and project change orders

• Consistently utilize and contribute to improvement of PMO processes, templates and tools

  Relationship Management

• Develop and maintain internal and external relationships to advance Ed Hub initiatives

• Identify opportunities for strategic collaboration with other key stakeholders

• Work in collaboration with other AMA departments (Office of the General Counsel, Risk Management, IT Development, etc.) to ensure Ed Hub content, products and services are integrated and compliant with AMA standards and policies and ensure AMA’s reputation and interests are adequately protected

• Identify intersections across projects and facilitate shared definition and understanding of plan, accountabilities and timelines among stakeholders

• Evaluate stakeholder satisfaction through proactive communication and formal follow-up

  May include other responsibilities as assigned

  REQUIREMENTS:

• Bachelors degree discipline in business, information technology, computer science or related field preferred

• 5+ years of specialized experience; professional experience in project management, planning and execution or equivalent skills; experience with online education a pl

• PMP Certification preferred

• Experience working with IT projects and the ability to communicate to technical and non-technical stakeholders required

• Experience operating in an agile and waterfall project management style environment preferred

• Must possess excellent verbal and written communications skills, including the ability to convey complex ideas in writing, proven ability to produce clear written reports, and deliver effective presentations; experience presenting in a large group setting preferred

• Demonstrated ability to effectively manage and execute multiple projects, to achieve project deliverables with a strong track record of high quality and on time completion; able to handle ambiguity and adapt effectively to changing circumstances

• Strong strategic, analytical, research and critical thinking skills required; experience with detailed business analysis, design, data gathering and interfacing with users, including impact analysis, documentation and process flow documents

• Demonstrated ability to work in a team setting as well as independently; polished interpersonal, consensus-building and negotiation skills

• Proficiency in Microsoft Office suite of products (Word, Excel, Access, PowerPoint, SharePoint, and Outlook) and experience with project tracking software (e.g. Microsoft Project, SmartSheet, JIRA, or Workfront PM) required

  The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

  We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION