CVS Health Product Manager - Integrated Marketing Systems in Chicago, Illinois
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
CVS is a Fortune 4 company aiming to inspire customers to consistently choose us as their health and wellness go-to retailer by delivering the most relevant and rewarding personalized experiences through a world-class personalization and loyalty program. This is a top initiative within the company, and we have a team dedicated to recruiting the best talent in the world to help propel us to this goal. The company has invested in state-of-the-art technology, scaling of our loyalty program, and deep expertise in analytics and data science to continuously strive for excellence and innovation in this space.
As part of the Analytics & Behavior Change function, the Retail Consumer Analytics team helps lead our mission to be a customer-centric, data-driven organization. This team aggressively tracks and helps grow CVS’ customer journeys through franchise by identifying opportunities and optimizing customer strategies derived by analyzing trends in customer shopping behavior, needs, intents, and responses. The team leverages advanced analytics, machine learning and a hypothesis-driven approach to quickly transform data into actionable, customer-centric insights in fast-moving and energizing environment. We are looking for the best, the brightest and the most passionate analytics visionaries to join our team and help us deliver on this initiative.
The ideal candidate should be detailed oriented with the ability to quickly understand complex situations, manage multiple urgent tasks at the same time and have a proven track record of analytics solution implementation and maintenance.
Strong product management skills, with a proven track record to translate product and capability roadmaps into short-term, tactical delivery plans. Scrum experience ideal but not required
Manage the integration of Salesforce, Adobe and our proprietary tools so that they are "talking" and working together to generate impact
Familiarity with big data concepts. Ability to structure data analysis, driving analytics insights and analytical solutions to understand customer behaviors and insights
Understanding key drivers of business value and being able to translate into business opportunities and frame them as analytical problems. e.g., how to grow a business
Showing willingness to understand and probe into technical details
Ability to work cross functionally (cross technical and business domains) and strong interpersonal skills, including with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Familiarity with Cloud technology and experience building systems that scale
Present recommendations to senior staff and internal clients. Mentors junior team members. Autonomously leads the client relationship with senior business leaders as their single point of contact
3+ years' experience strategy consulting or on strategy teams in large companies as a product owner.
3+ years of business experience leading analyses solution development with a track record of business impact
1+ years of experience using tools like Adobe and/or Salesforce
4+ years of product strategy experience. Martech Experience preferred
Experience to build internal data product/platform, preferably multiple system integration
Retail & consumer product sector experience preferred
Demonstrates a strong ability to communicate technical concepts and implications to business partners.
Bachelor's degree in business or quantitative field, or an equivalent combination of formal education and experience. Master's degree in quantitative field or MBA strongly preferred.
The typical pay range for this role is:
$94,500.00 - $196,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
- CVS Health Jobs