Job Information
United Airlines Product Manager - Information Technology in Chicago, Illinois
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Key Responsibilities:
Within this Product Manager role at Technical Operation Supply Chain team in United Airlines, you will be responsible for multiple digital technology projects impacting Technical Operation. United’s Technical Operations team is one of the largest Maintenance, Repair, and Overhaul (MRO) organizations in the world. Our team continually innovates to deliver digital solutions to support this complex, dynamic operation. You will be responsible for strategy and planning, maintaining the team roadmap, managing work intake, and ensuring the team delivers on commitments effectively and efficiently.
Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements
Define and communicate the roadmap for services within your domain
Ensure the roadmap supports company objectives and aligns with company priorities
Interact with business partners, enterprise project teams, and channel teams to understand their needs and priorities
Conduct and participate in the analysis of business processes and functional requirements
Prepare appropriate documentation to communicate and validate the information
Review and validate QA test plans
Support the QA team during test execution
Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
Monitor progress of deliverables, keep dependent teams and projects informed on progress
Take corrective action if deliverable cannot be met or if higher priorities disrupt prior commitments
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's Degree in Computer Science, Engineering, Business related field and/or equivalent work experience
Experience working with cross-functional, global teams to deliver commitments on-time and on-budget
5+ years of software product management
Solid knowledge of product management best practices, functional design and application delivery methodology
Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies
Strong multi-tasker, proven experience handling multiple roles and projects simultaneously
Excellent analysis, problem solving and decision-making skills
Attention to detail
Strong planning & organizational skills
Strong communication skills - verbal, written and presentation
Proficiency with Microsoft Office, Vision, and TFS
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Experienced with both agile and waterfall
Knowledge of project management methodology and some project management
Aviation industry knowledge
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
United Airlines
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