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Anaplan PARTNER SUCCESS MANAGER in Chicago, Illinois

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

We want you to think big and act bold through expressing your authentic best self! Anaplan is looking for a tenacious Partner Success Manager can work remote. This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company. This role is an immediate full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading.

Come see for yourself what an exciting place to work looks like

The Partner Success team works closely with the partner ecosystem to further develop the partner's services delivery capabilities. Work closely with our Alliances, Academy and, Customer Success teams to drive focused partner enablement where we need it most.

Observe, coach and lead Anaplan partner resources through the partner lifecycle, both in the field and via workshop

Internally, work with the Anaplan Village to:

  • Develop strategic partner development plans alongside designated Alliances, Customer Success, Sales and Channel resources

  • Continually evaluate onboarding and training needs for new and existing staff members

  • Engage with Partner Operations to review and develop partner metrics which assist in decision making

Interact with Partner practice leads on the following:

  • Review partner customers portfolio health and design any required action plans

  • Make recommendations and assist with additional training and onsite support if required

  • Participate in regular Partner planning meetings, topics to include: Resource Planning, Review of current engagements, etc.

  • Provide product, field, and local expertise when working with Content Developers/Instructional Designers, to produce high quality, relevant and localized materials. Subjects to include: Connected Planning, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases

  • Establish and host Partner Days within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.

Preferred skills and technical familiarity

  • Bachelor’s and / or Master’s Degree – Finance, Accounting or MIS preferable

  • 6+ years of general EPM consulting experience

  • 1+ years of Anaplan deployment experience is preferable

  • 1+ years of experience leading, managing or coaching others

  • 30-40% Travel involved

  • Specialist software training and facilitation skills

  • Demonstrated experience as a coach and mentor in a software implementation environment

  • Familiarity with a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable)

  • Penchant for service excellence and a collaborative style

  • Superb written, verbal communication and presentation skills

  • Ability to work across multiple functions and within a regional remote team

  • Functional knowledge in one of Supply Chain, Sales, and Finance

  • Highly organized, customer-focused, and innovative

  • Motivated, Driven, Self-starter

  • Collegial, open and grounded in integrity

  • Desire to work with a truly dynamic team, with a “roll-up your sleeves” approach

  • Flexible and able to work in fluid environment with changing priorities

Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!

COVID-19

Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.

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