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BSD NEU - Operations

About the Department

The Department of Neurology at The University of Chicago Medical Center has a great history and tradition, having made significant contributions to neurological training, clinical care, and the basic understanding of neurological disease.

Job Summary

Reporting to the Section Administrator, the Operations Manager plays a pivotal role in overseeing the daily operations of the Department of Neurology. Acting as the department\'s liaison with numerous internal and external stakeholders, this position provides fundamental administrative support.

Responsibilities

Space and Facilities Management:

• Handling space, facilities, and equipment management projects, including renovation, maintenance, and ongoing operations.
• Regularly updating leadership of said projects and proposing office assignments within the department, including accommodations for guests and temporary faculty/staff.
• Coordinating technology deployment and updates in collaboration with relevant departments, including ordering computers, pagers, etc. for faculty and staff.
• Collaborating with Facilities Services to oversee conference rooms and daily maintenance.

Credentialing Management:

• Coordinate the submission of credentialing applications for new healthcare providers and reappointment applications for existing providers.
• Ensure that applications are completed accurately, including all required information and supporting documentation.
• Ensure existing faculty members maintain proper certifications, licenses, and credentials.
• Tracking license expiration dates, reappointments, and insurance certificates.
• Liaising with the Medical Staff Office for credentialing and related processes.

General Operations:

• Overseeing day-to-day office management and administrative staff. Support department-centric projects for Chair/EA/SA, as needed.
• Providing guidance and ensuring consistency in administrative responsibilities.
• Be key point person for office related needs, including supplies, computers, EVS, plant requests, keys/swipe access, etc.
• Work closely with media counterpart to provide departmental content for internal and external distribution.
• Oversee department compliance with required annual trainings for University and Hospital; work with department members to ensure completion and troubleshoot at needed.
• Other duties as assigned.

Human Resources & Academic Affairs:

• Collaborate with Executive and Section Administrator(s) with faculty recruitment processes including but not limited to ad posting, candidate communication, and onsite visit logistic planning.
• Track onboarding processes of both faculty and staff, ensure responsible parties complete their respective onboarding tasks.
• Support activities of department search committees, including meeting minutes, key communications with candidates and assisting with outreach for searches.
• Responsible for coordinating badges, office space/supplies and other needs for new staff and faculty.
• Onboard rotating students and volunteers within the department.

Business Development & Events:

• Leading and supporting projects, strategic initiatives, and program development under the direction of the Executive/Section Administrator and Department Chair.
• Coordinating logistics and communication for significant events and providing innovative solutions for event planning as needed.
• Supervising multiple projects simultaneously and ensuring timely resolution of issues.
• Professionally supports the clinical department management. Im lements plans for clinical educational programs and initiatives.
• Acts as a liaison between the section and other University departments.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor\'s degree in business, health care administration, HR, or related field.

Experience:

• Progressively responsible administrative/supervisory experience.
• Experience in healthcare or an academic medical center environment.

Preferred Competencies

Supervisory skills.

Analytical skills.

Problem-solving skills.

Decision-making sk