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McDonald's Manager, Protective Services Driver in Chicago, Illinois

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University

  • Sample future items in our Test Kitchen

  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

As a Protective Services Driver, you will play a vital role in providing safe and secure transportation for Executive Security (ES) protectees who require executive protection. You will ensure the safety and security of protectees during transportation, covering home-to-work transit and secure travel to various meetings and events. This position reports to the Senior Director, Head of Executive and Event Services and is based out of McDonald’s Headquarters in Chicago, IL.

We value collaboration, empathy, innovation, and accountability, and seek team members who are willing to contribute, learn, and grow with us. We seek your input and insights as we create new and innovative processes. This is a role for a creative individual who is passionate about navigating the future with us!

Responsibilities

  • Demonstrate defensive driving skills to navigate high-risk situations and potential threats while keeping control of the vehicle. Anticipate and react to hazards on the road, including aggressive drivers and adverse weather conditions.

  • Proficiency in tactical driving techniques to evade potential threats or escape from dangerous situations effectively. Execute maneuvers such as evasive turns and emergency braking while prioritizing the safety and security of clients.

  • Conduct route planning and reconnaissance to identify security risks, traffic patterns, and alternate routes before each journey. Assess road conditions and traffic congestion to optimize travel routes and minimize security vulnerabilities.

  • Ensure the mechanical reliability and operational readiness of the vehicle at all times. Conduct routine inspections and maintenance checks to address any issues that may compromise safety or performance.

  • Adhere to strict security protocols to mitigate the risk of unauthorized access or incidents during transit. Implement security measures such as vehicle sweeps and communication protocols to maintain situational awareness.

  • Apply emergency response procedures and first aid techniques to address medical emergencies or security incidents during transit. Coordinate with emergency responders and initiate timely assistance if needed.

  • Adhere to confidentiality protocols and maintain a professional demeanor to uphold the integrity of the ES program.

  • Communicate clearly with ES team members and stakeholders to ensure seamless coordination during transit. Use communication devices to relay information, receive instructions, and adapt plans accordingly.

  • Other duties, as assigned.

Qualifications:

Required Skills and Knowledge

  • Proficiency in defensive and tactical driving techniques.

  • Knowledge of security protocols and emergency response procedures.

  • Ability to conduct route planning and reconnaissance effectively.

  • Familiarity with vehicle maintenance and mechanical checks.

  • Strong communication and coordination skills.

  • Professionalism in client interactions.

  • Ability to adapt plans and strategies based on changing circumstances.

  • Confirmed knowledge and proficiency with various computer applications (Microsoft Word, Excel, PowerPoint, Share Point) and the ability to learn custom applications.

Experience Needed

  • 3+ years of experience in security or related field.

  • Prior experience in executive protection or security driving preferred.

  • Demonstrated proficiency in defensive driving and tactical maneuvers.

  • Experience in emergency response and first aid procedures.

  • Strong communication and coordination skills, including the use of communication devices.

Additional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF7305Z_743999995288226

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