Job Information
Lincoln Technical Institute Financial Aid Advisor-New Students-Bilingual in Chicago, Illinois
Lincoln Tech is looking for a remote Regional Financial Aid Advisor of New Students responsible for providing information and assistance to students, campus administrative staff, faculty, and outside agency representatives regarding various financial aid programs. Preferred candidate would reside in Indiana or Illinois (campuses in Indianapolis and Melrose Park) and bilingual English/Spanish is a plus. They will be tasked with conducting needs analysis and creating a tentative award package. Additionally, this role will involve initiating document tracking and managing paper flow as necessary. The individual will also be responsible for addressing and resolving student inquiries, issues, and problems, ensuring that appropriate actions are taken to satisfy the student, company, and regulatory agencies while adhering to policies, procedures, and legal requirements.
Requirements
High School Diploma or equivalent
Minimum of 2 years responsible general clerical experience in a college or university financial aid office; or an equivalent combination of education, training, and experience
Functional knowledge of Microsoft Office systems
Required travel up to 25% to various campus locations as requested
Responsibilities
Conduct preliminary financial aid interviews with potential students
Deliver positive customer service-based presentations and responses to student financial aid inquiries
Provide potential students and continuing students with accurate information regarding the application process and their eligibility for state and federal assistance or alternative financing
Collect information and determine a student's eligibility through an approved needs analysis
Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required
Answer student questions concerning their financial aid package professionally, accurately, and in a positive manner
Review student financial aid applications/student loans for completeness and accuracy. Initiate appropriate tracking system for applications and missing documentation, which the student must complete
Perform diligent follow-up on missing paperwork due from students to complete their files promptly
Process incoming and outgoing mail within the Financial Aid Department
Attend relevant workshops to remain current with regulatory changes and to earn Continuing Education Units as required for State certification
F ull-Time Benefits
Medical, Dental, Vision
Life and Disability Insurance
401(k) with Company Match
Paid Time Off and Holidays
Growth Opportunities
Click here to learn more (https://recruiting.adp.com/srccar/LincolnBenefits.dbprop?x=y&oemID=RTI_1166451&_ext=pdf)
For over 75 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts. We are an Equal Opportunity and Affirmative Action Employer.
Learn More
Call: (973) 766-9045
Email: careers@lincolntech.edu
Website: www.lincolntech.edu/careers
919-17560 — Reg FA Advisor/New Students-15097