Experience Inc. Jobs

Director, New Business Development

Job Details

Job Location

Chicago, IL

Remote Type

Hybrid

Position Type

Full Time

Education Level

4 Year Degree

Travel Percentage

Up to 25%

Job Shift

Day

Job Category

Sales

Job Description

STATEMENT OF PURPOSE : The Chicago Lighthouse is a world-renowned social service organization serving the blind, visually impaired, disabled and Veteran communities. Recognized as a pioneer in innovation since 1906, The Chicago Lighthouse provides vision rehabilitation services, education, employment opportunities and assistive technology for people of all ages. The Lighthouse also provides outsourced contact center services that specialize in exceptional customer engagement solutions. We enhance communication and streamline support systems at customer-facing organizations.

The Director, New Business Development works with the SVP of Operations, and other key leadership and staff to drive organizational growth in alignment with The Chicago Lighthouse's strategy. Director, New Business Development will lead the efforts in identifying and pursuing new sales opportunities for The Chicago Lighthouse's innovative products and services. The successful candidate will be responsible for developing and executing a sales strategy to drive revenue growth, build strong relationships with customers, and promote our products to new and existing clients.

The Director of NBD will play a valuable role in strategic planning processes, marketing, long term business development and relationship management, prospecting for new client opportunities, budgeting/ forecasting, as well as resource management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and execute a sales strategy to achieve revenue growth targets

• Identify and pursue new sales opportunities through prospecting and networking

• Build and maintain strong relationships with existing clients to cross-sell products

• Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure a seamless customer experience

• Develop and deliver compelling sales presentations and proposals

• Track leads in CRM and create sales reports to measure performance

• Leading the Innovation efforts as follows:

• Perform market analysis for projects - Conduct research to identify new markets and customer needs.

• Successfully acquire and retain new clients by promoting the organization’s products.

• Responsible for sales production, performance, and lead generation.

• Assist with Marketing strategies for social business enterprise team, including financial, quality and customer satisfaction.

• Serve as a passionate ambassador and advocate for The Lighthouse’s mission to serve blind, visually impaired, disabled, and Veteran communities.

• Other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in business administration or related field

• At least 7-10 years of B2B sales experience, preferably in a similar industry or with a focus on selling innovative products

• Proven track record of meeting or exceeding sales targets

• Strong understanding of the sales process, from lead generation to closing deals

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers

• Ability to work autonomously and prioritize tasks effectively

• Strong problem-solving skills and analytical ability

• Experience with CRM software and sales reporting tools

• Knowledge of Ability One and Federal programs and state use contracts

• Strong ability to understand the impact of operational initiatives from a sales perspective.

• Must be willing to travel, including overnight travel required.

• Self-motivated and comfortable working autonomously.

• Excellent interpersonal and communication skills with the ability to communicate effectively with management and cross-functional teams.

• Ability to build solid, lasting relationships with customers.

SKILLS & PROFICIENCIES:

• Strong management of client relationships.

• Excellent verbal and written presentation skills.

• Strong comprehensive and effective sales planning and prospecting skills.

• A high degree of creativity in developing new approaches to our sales strategies.

• Negotiation skills.

• Detail-oriented.

• Exceptional follow through.

Employee Benefits

BENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING:

• 10 days paid vacation

• 12 paid holidays

• 6 sick days accrued over the year, up to 16 days available to be accumulated

• Insurance Eligibility the 1st of the month after 30 days of employment

• Medical (65% covered by the Chicago Lighthouse), dental and vision insurance offered

• Short/long term disability

• Life insurance 2x salary

• Employee recognition events

• Company matched 401(k) plan

• Reasonably priced delicious food options on site (except at Glenview location)

• Access to micro-kitchens

The Chicago Lighthouse is an Equal Opportunity Employer in full compliance with local, state, and federal employment laws. The Chicago Lighthouse maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.