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Job Description

Location: Chicago, IL

Hospital: Rush University Medical Center

Department: RUSH Digital Transformation

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page .

Summary:

The Digital Program Manager will lead a collection of digital consumer experience implementations, providing program-level oversight to cross-functional teams, ensuring that individual initiatives within the program are aligned, successful, and on track to delivery intended outcomes and value. The Digital Program Manager will provide tactical leadership and guidance to digital project managers and operational/technical project team members, ensuring that roles are clearly defined, scope/schedule/budget/value remain on track, and that the RUSH digital execution model is well adopted and optimized within each team. The Digital Program Manager will work under the guidance of the Digital Transformation Director and will partner with other operational, clinical and technology leaders to ensure that teams are successful and that organizational best practices are consistently applied (e.g. agile methodology, digital strategic priorities, digital standards, etc.). The role will also support the Chief Digital Officer and Digital Transformation Director in planning and executing organizational transformation plans related to the digital strategy.

Other information:

Required Job Qualifications:

• Bachelor's Degree

• At least five (5) years of experience in healthcare, management consulting, strategy, or related fields; may also be in a technology company, in a strategy/growth/product role

• At least 3 years in large scale program and/or project management experience

• Experience in digital health, healthcare consumer, or related field.

• Agile scrum experience highly preferred.

• Attention to detail; ability to track and communicate work at multiple levels of granularity

• Intellectual curiosity and strong critical thinking skills with ability to synthesize disparate sources of data

• Entrepreneurial spirit and drive. Willingness to take risks, to advocate for new ideas, coupled with a commitment to measurement and accountability.

• Strong persuasion and negotiations skills, and the ability to engage, challenge and influence one's thinking to effect change throughout an organization.

• Commitment to the highest ethical and professional standards; personal and professional integrity above reproach

• Strong knowledge of Microsoft PowerPoint, Word and Excel

Physical Demands:

Competencies:

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:

• Manages one or more rapidly evolving digital health implementation programs that are aligned with the RUSH digital strategy and roadmap. Ensures that execution is planned, managed and executed in a highly consumer/user-centric fashion, per RUSH’s digital initiative delivery standards.

• Provides day to day oversight of multiple agile delivery teams comprising the assigned program, ensuring resources as adequately assigned, roles and priorities are aligned, and teams are delivering on their assigned responsibilities.

• Ensures progress and value tracking are performed for projects/initiatives within the assigned program and reports progress/value up to the relevant portfolio or executive leaders.

• Supports the Digital Transformation Director and Chief Digital Officer in preparing program status updates, identifying and escalating issues/risks, and engaging RUSH leaders in change management

• Prepare and present program-level updates to the Digital Transformation Committee

• Supports the Digital Transformation Director and Chief Digital Officer in planning and execution of the systemwide digital transformation plan and consumer experience strategy.

• Facilitates collaborative working relationships across multidisciplinary project teams and resources, including IS, operations, analytics, legal/compliance, and other key stakeholders

• Ensures RUSH standard methodologies are well adopted within the assigned program and project teams.

• Empowers digital execution teams and resources to identify and implement improvements within the methodology, and incorporating those improvements back into the RUSH digital toolkit

• Contributes to the design and continuous improvement of the RUSH digital oversight and execution model, identifying and incorporating improvements across teams.

• Partners with operational and clinical leaders in change management planning and execution in support of the assigned program

• Manages initiatives, customer expectations and business priorities within the assigned program

• Collaborates with business partners to provide advice on metrics, tools, and outcomes models for assigned program and projects

• Contributes to a motivated work environment by working effectively to achieve common goals

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Position Digital Program Manager

Location US:IL:Chicago

Req ID 14672