Experience Inc. Jobs

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Digital Business Analyst

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:

Caterpillar is looking for a Digital Business Analyst to join our product management team and work closely with the Agile delivery team and stakeholders to execute digital initiatives enabling business imperatives. In this role, you will be an advocate and bring passion and empathy for helping some of the hardest working people on the planet - Cat customers and dealers.

Through collaboration with our business partners, as well as peer product and engineering teams, you will support digital experiences that both transform and simplify our customers’ and dealers’ day to day work, as well as how they interact with the Cat brand, products, and services. This will be accomplished by first seeking to understand our customers’ needs and workflow, as well as our business objectives. You will then lead the execution of integrated, cross product initiatives to translate those needs into compelling experiences and ultimately requirements.

Your job is to help our customers do their job better - building a better world in the process!

What You Will Do:

• This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, defining acceptance criteria and test cases, and tracking dependencies.

• Maximize the value of the product and the work of the Development Team through strong partnership with engineering on creation, maintenance, and prioritization of a product backlog

• Responsible, when necessary, for acting as Product Owner for larger, more complex projects with high value to the organization

• Collaborates on the vision of what is to be built and conveying that vision to the team

• Assists with the translation of epics and features into user stories that are small enough, or granular enough, to be achieved in a single sprint

• Work closely with key stakeholders throughout the organization

• Participate in Daily Scum, Sprint Planning meetings, Reveals and Retrospectives

• Inspect the product progress at the end of every Sprint and accept or reject the work that has been done by the Development Team

• Project manage components of a complex, cross product initiatives with high value to the organization, including prioritization, roadmap definition, and elaboration of user stories

• Partner with product managers and research to ensure we have deep understanding of customers and their processes (triggers, steps, roles, outcomes) through execution of a mixed-methods research strategy/roadmap

What You Will Have:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Software Product Management: Knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Considerations for Top Candidates

• Four-year Bachelor’s degree preferably in Computer Science, Information Systems, Marketing, HCI, Psychology, Communications, Ethnography, Anthropology, Engineering or related field or equivalent working experience

• 3+ years in digital product management, business analysis, user experience, user research, digital strategy, or related function

• 1+ years applying human-centered design, lean innovation, or design thinking methodologies

• Demonstrated ability to communicate appropriately to ensure a team’s success

• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations

• Strong accountability, planning, and organizational skills

• Ability to consider multiple variables of a decision and prioritize accordingly in a fast-paced environment

• Experience working in an Agile environment while simultaneously managing multiple priorities

• Experience managing projects using Product Management and/or Agile software tools such as Aha, ProductBoard, Azure DevOps, JIRA, Team Services, Rally

• Displayed understanding of common and emerging UX and user research methodologies/artifacts

• Domain expert in business applications, fleet management, and/or eCommerce

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Additional Information:

Flexible hybrid work environment

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About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Summary Pay Range:

$87,480.00 - $131,280.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 13, 2025 - February 20, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .