Job Information
Dunkin' Crew Member in Chicago, Illinois
Franchise Organization: Sodagar Business Inc.
Location: 2247 N Milwaukee ave Suite B Chicago, IL 60647
Reports To: Shift Leader & Restaurant Manager
We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast-paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.
Responsibilities:
Prepare food and beverages
Assemble and package orders and serve to guests
Understand the restaurant menu including limited-time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at the workstation
Follow speed of service standards
Serve and communicate with guests
Maintain a guest-focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain the stock room and refrigerated areas
Team Environment:
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Operational Excellence:
Provide great guest service
Resolve guest issues
Follow Brand standards, recipes, and systems
Follow safety, food safety, and sanitation guidelines; comply with all applicable laws
Maintain a clean and neat work environment
Profitability:
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Skills and Qualifications
Fluent in English
Basic computer skill
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Company Introduction
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.