Job Information
Northeastern Illinois University Collections Specialist in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12154051
Explains rules for debt payments to students, sets up payment plans, makes special payment arrangements with students.
Assists students with understanding their accounts receivable statements to facilitate account collection.
Assists with student worker training, when applicable.
Assists Collections Specialist III in preparation of check requests and verifies student account information prior to student check distribution.
Processes NSF checks and sends out collection notifications to students.
Processes emergency loans to charge to student accounts.
Assists in Financial Aid and student refund check distribution by working with students to explain check amounts.
Monitors computer printouts of student records and takes corrective action, when warranted.
Explains balance forwards on bills to students to facilitate payments.
Follows guidelines established by the Bursar, places and releases holds on student records to facilitate the collection of past due accounts.
Pre-stuffs envelopes for mass mailings.
Responsible for state-offset withholding and releasing. Performs other duties as assigned.