Job Information
City of Chicago Behavioral Health Assistant in Chicago, Illinois
Description:
Behavioral Health Assistant
Department of Public Health
Bureau of Behavioral Health
Number of Positions: 2
Salary: $48,960
This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.
BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND
Check the box on your profile titled “Currently employed by the City of Chicago”
Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)
Select your correct bargaining unit
FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION
WORKING WITH THE CHICAGO DEPARTMENT OF PUBLIC HEALTH
Mission: To work with communities and partners to create an equitable, safe, resilient and Healthy Chicago.
ROLE SUMMARY
Under general supervision, conducts financial assessment interviews to collect information from clients on their economic status and to assess their ability to pay for mental health services provided by the City's mental health facilities, and performs related duties as required.
ESSENTIAL DUTIES
• Interviews clients to gather and obtain social data, medical histories, and financial status information (e.g., size of family, source of income, health insurance, other financial resources)
• Requests documents to verify health insurance and identified sources of income
• Contacts clients' insurance companies to verify their level of approved mental health benefits
• Determines patients' fees for mental health programs and services based on assessment of their financial status and established income level guidelines
• Provides referrals and linkages in order to assist eligible clients in obtaining public assistance (e.g., Medicaid, Public Aid) for payment of mental health services
• Assists clients in completing applications to obtain financial assistance and conducts follow-up with agencies to ensure applications are processed
• Explains mental health facility service fees and payment policies to clients
• Completes insurance and reimbursement forms to initiate billing of insurance companies, Medicaid, and Public Aid for services provided to clients
• Collects fees from clients and maintains records and accounts of transactions
• Maintains ledgers of monies received and prepares monies for deposit
• Maintains records of clients' financial assessments and Public Aid applications
• Prepares work reports
• Acts as a liaison between community agencies and clients to facilitate the sharing of information on available social services and to assist clients in obtaining needed health services, as required
• Interacts with clients with empathy and compassion, providing a supportive and non-judgmental environment for patients, ensuring patient comfort and safety.
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.
Additional duties may be required for this position.
Location: At one of the mental health centers
Location Shift/Hours
Lawndale
1105 S. Western Ave
Chicago, IL
Shift: Monday - Friday
Hours: 8:30am – 4:30pm (3-4 days a week)
11:30pm – 7:30 pm (1-2 day a week)
North River
5801 N. Pulaski Road
Chicago, IL 60646
Shift: Monday - Friday
Hours: 8:30am – 4:30pm (3-4 days a week)
11:30pm – 7:30 pm (1-2 day a week)
Days: Monday - Friday
Hours: 8:30AM – 4:30PM (3-4 Days/week), 11:30AM – 7:30PM (1-2 Days/week)
THIS POSITION IS IN THE CAREER SERVICE
Qualifications:
MINIMUM QUALIFICATIONS
Education & Experience
Two years of clerical experience, or an equivalent combination of education, training, and experience
OTHER KNOWLEDGE, SKILLS, ATTRIBUTES, AND ABILITIES
Some knowledge of:
• Bookkeeping principles and practices
• Billing procedures, service fees, and payment policies used in mental health care facilities
• General office procedures and practices
• Knowledge of applicable City and department policies, procedures, rules, and regulations
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of Chicago
Brandon Johnson, Mayor
Applications for this position will be accepted until 11:59 pm CDT on 7/17/2024