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Description Robert Half Talent Solutions is currently working with a growing company in Chesterfield searching for a Senior Collection Specialist. The Sr. Collection Specialist will be responsible for managing the collection of accounts receivable for national accounts, ensuring timely payments, maintaining strong client relationships, and minimizing credit risk. This role requires a strategic thinker with excellent communication skills and a deep understanding of credit and collections processes.

Key Responsibilities:

• Manage and oversee the collection activities for a portfolio of national accounts, ensuring timely and efficient collection of outstanding invoices.

• Collaborate with sales and customer service teams to address client concerns and disputes related to billing and payments.

• Prepare and present reports on account status, collections performance, and aging accounts to senior management.

• Develop and maintain strong relationships with key stakeholders in client organizations to facilitate communication and resolve payment issues.

• Negotiate payment arrangements and settlements with clients, ensuring mutually beneficial outcomes.

• Assist in the development of credit policies and assessments for new and existing customers. - Provide training and mentorship to junior collectors within the team.

• Analyze customer payment patterns and trends to identify issues and Implement strategies for improving cash flow.

• Implement and maintain effective collection policies and procedures, ensuring compliance with company standards and legal requirements.

Sr. Collection Specialist Qualifications: Minimum of 5 years of experience in accounts receivable or collections, with a focus on national accounts. Strong understanding of credit and collections processes, as well as relevant regulations. Excellent negotiation and communication skills, with the ability to build rapport with clients. Proficient in Microsoft Office Suite and experience with accounting software or ERP systems.

Our client offers a HYBRID work schedule and can offer a flexible schedule and a great work-life balance. Comprehensive benefits package and competitive salary depending on experience. For immediate consideration, please apply to this role online or contact Craig Lavelle via LinkedIn or directly at 314-279-7382. Requirements • Minimum of 5 years of experience in a Collections Specialist role or similar position

• Proficiency in Accounts Receivable (AR) management

• Experience in answering inbound calls in a detail oriented manner

• In-depth understanding of collection processes, preferably in a B2B context

• Knowledge of compliance requirements related to collections

• Experience in managing aging accounts and generating aging reports

• Proficiency in using accounts receivables systems for effective financial tracking

• Familiarity with JD Edwards EnterpriseOne software is preferred

• Proficiency in Microsoft Excel for data management and reporting

• Demonstrated experience in collecting payments in a timely manner

• Knowledge of EFT Payments process

• Experience in handling incoming payments and resolving related issues

• Ability to accurately process invoice payments and maintain a high level of accuracy.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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