Experience Inc. Jobs

General Summary:

This job requires outstanding attention to details. Prepares all related documentation to ensure Family Dollar & Dollar Tree Transportation equipment is brought in service expediently and remains in service in accordance with DOT and company requirements, maintains equipment records and performs data entry as needed. Provides administrative support/ customer service to our Transportation Maintenance DC Team Members and others as instructed.

Principal Duties & Responsibilities:

1. Prepares, organizes, scans, emails, ships all required documentation related to current transportation equipment re-titling and to new transportation equipment titling/ registering/ tagging.

2. Prepares required documentation related to the annual registration renewals for transportation equipment fleets.

3. Data entry, but not limited to, updating Transportation Maintenance Management database and other data sources, as tasked.

4. Assist in performing accurate data extraction from the Transportation Maintenance Management database and other sources to determine status of equipment and DOT/company compliance for preventive maintenance inspections.

5. Assist in tracking & documenting vendor claims for equipment damage in coordination with our Transportation Maintenance DC Team Members.

6. Assist in producing reports for Management, including distribution of trailers and yard trucks within our company network, storage trailers listing, age analysis for our trailers fleet, etc…

7. Maintains an organized work area to allow the provision of quick/precise answers to Management’s questions.

8. Follows set safety procedures and guidelines to maximize personal safety.

9. Follows all Company policies and procedures.

10. All other duties as assigned.

Position Requirements

Education: High School diploma or equivalent required.

Experience : Previous administrative and/or transportation maintenance experience. Must have an excellent working knowledge of MS Excel, Word, Outlook – proficient in creating and manipulating spreadsheets and tracking equipment inventory.

Physical Requirements : Able to perform essential administrative functions of the job, with or without reasonable accommodation. Some physical effort needed with the ability to sporadically lift and move up to 30 pounds.

Certifications: Must posses a valid driver’s license and have a clean Motor Vehicle record.

Working Conditions: Team Member will work in an office setting.

Availability : Team Member will perform most work in the office with possibility of some remote work.

Critical Skills

Attention to details:

Communication Skills: Must be able to effectively communicate with co-workers and management team.

Customer Focus: Dedicated to providing the highest quality products and services, which meet or exceed the needs and requirements of internal and external customers.

Job Knowledge: Understands how businesses work and keeps up with trends affecting current job and the organization as a whole. Demonstrates the skills and expertise needed for success and is thorough, accurate and efficient while performing all job functions.

Problem Solving: Identifies problems and finds solutions to them. Isolates problem areas and uses appropriate techniques to solve them.

Quality Conscious: Is committed to achieving and maintaining high standards. Ensures own work is correct.

Relationship Management: Develops effective relations and works cooperatively as part of a team. Builds rapport easily and relates well to all types of people both inside and outside the organization. Willingly shares resources and information with other Team Members. Defines success in terms of the whole team and recognized the contributions of others.

Reliable: Consistent and dependable. Follows supervisors’ instructions. Respects Company policies and procedures.

Results Driven: Takes initiative and engages in work activities that have clearly defined and communicated end results.

Safety Conscious: Does not put self or others at risk of injury. Must be aware of personal responsibility in safety of themselves and others and acts accordingly.

Organizational Competencies:

A competency is a characteristic of a Team Member that contributes to successful job performance and the achievement of company goals and objectives . Organizational Competencies are the behaviors, skills, knowledge, and abilities of Team Members that have a significant impact on Family Dollar’s organizational results.

Customer Focus : Dedicated to providing the highest quality products and services which meet or exceed the needs and requirements of internal and external customers. Understands customers’ expectations and utilizes that knowledge to continuously improve products and services. Makes decisions and takes action with end users in mind. Establishes and maintains effective relationships with internal and external customers and gains their trust and respect.

Results Driven : Takes initiative and engages in work activities that have clearly defined and communicated end results. Prioritizes work appropriately and ensures that the most important tasks are completed expediently. Anticipates barriers to progress and takes appropriate action without waiting for direction. Follows through to ensure that tasks are completed with a sense of urgency. Drives self and others for results, and looks for opportunities to increase effectiveness and reduce costs.

Communication Skills : Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and interacts positively with others. Is diplomatic, tactful and professional in all communication and resolves conflicts in a cooperative manner. Presents ideas articulately and persuasively in both formal and informal settings.

Problem Solving/Decision Making : Uses sound judgment and common sense to make competent, timely and effective decisions. Gathers and analyzes relevant information and takes appropriate action. Uses knowledge and experience to understand issues and chooses the best course of action. Looks beyond the initial/surface problems to identify root causes. Takes accountability for decisions, actions and results.

Job Knowledge : Understands how businesses work and keeps up with trends affecting current job and the organization as a whole. Demonstrates the skills and expertise needed for success and is thorough, accurate and efficient while performing all job functions. Learns quickly and analyzes successes and failure to enhance job performance.

Relationship Management : Develops effective relationships and works cooperatively as part of a team. Builds rapport easily and relates well to all types of people both inside and outside the organization. Involves others in setting objectives and making decisions. Willingly shares resources and information with other team members. Defines success in terms of the whole team and recognizes the contributions of others.