Experience Inc. Jobs

Why USAA?

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated P&C Product Management Director, you will be accountable for the achievement of property and casualty insurance (P&C) profit and growth targets in a national product basis. You will develop strategic vision and tactical plan that will profitably expand USAA product line market share. You will focus on state-specific or national product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional or national impacts across P&C, which drive best practices and innovation across the organization.

This position can work remotely in the continental U.S. with occasional business travel. This position can also be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

The Opportunity

What you'll do:

• Work with large data sets and leads business analysis of state-specific P&L and marketing strategy and the impact of marketing investments to influence P&L results.

• Provide guidance on key financial and customer-related concerns from executives leveraging multiple data sources including SAS, SQL, Tableau, R, etc.

• Lead the design, development, implementation, and maintenance of the P&C insurance products through deliver value as a leader in collaborating with business partners.

• Build relationships and partnerships to collaborate with internal stakeholder’s partners to develop insights to develop and execute on multi-year state strategy. Maintain partnerships with external regulators to bring strategic actions to market.

• Direct and execute data analytics with internal stakeholders to identify growth opportunities, build a 360-degree view of the membership and presents key learnings.

• Build complex reports using data tools to monitor business performance and communicate results.

• Work directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identifies emerging themes, internal and external trends to improve performance and minimize risk.

• Lead comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at regional/ countrywide level.

• Maintain partnerships with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.

• Facilitate development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 6 years of product or program management experience.

• 4 years of P&C experience.

• Extensive experience in creating product briefings and presenting to executive leadership.

• Demonstrated experience in independently conducting product analysis & gaining an in depth understanding of market dynamics including competitor underwriting initiatives, rate level analysis.

• Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.

• Advanced knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• Experience successfully managing multiple cross functional relationships.

• 4 or more years of Personal Lines P&C Product Management experience (Auto or Home).

• 8 or more years of insurance industry experience.

• Master’s degree in: Business, Finance, Actuarial Science, or related discipline.

• Proven complex data/analytical experience and expertise in pulling data, analyzing trends, and making recommendations to leadership.

• Working knowledge of Snowflake, SAS, Tableau, SQL, and advanced in Excel.

• US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550.00 - $230,400.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.