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Amazon Content Assistant, Kindle Content Quality Ops-VAR in Chennai, TennesseeIndia

Description

Job summary

Responsibilities: - The Primary responsibility of the role is to perform quality checks on web pages and digital content for the e-book reader.

  • The associate needs to perform e-book conversion and would need to have working knowledge of HTML and CSS.

  • The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.

  • The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content.

  • The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. He/she will need to use software tools for quality audit, content editing and data capture.

  • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.

  • The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.

  • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.

  • The role is an individual contributor role.

  • The role requires a graduate degree with exposure to MS office and comfort with numbers.

  • In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

Basic Qualifications

  • Should be fluent in Marathi language, should be able to read and write

  • Bachelor's degree

  • Experience with Microsoft Office products and applications

Preferred Qualifications

-Working knowledge of InDesign, HTML,CSS e-pub, XML standards is mandatory

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