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Your day at NTT DATA

The primary function of an L3 Analyst is to ensure that the SOC team is performing its functions as required and to trouble shoot problematic incidents and events. In summary, the L3 Analyst shall also act as the technical SME and shall report technically to the L4 Analyst.

Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, aware of client's high level and low-level security architecture and provides resolution to a diverse range of complex problems.

This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

The Security Managed Services Engineer (L3) may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

• 7 years of experience in deploying and managing SIEM and SOAR with experience in Cyber Security and SOC operations.

• Experience in Architecting, administrating, and maintaining several SIEM solutions like IBM QRadar.

• Configure, administer, and manage several SIEM solutions like IBM QRadar, , , Azure Sentinel, VAS.

• Identify and implement Security use cases based on business requirements.

• Build searches, reports, and dashboards.

• Integrate on-prem and cloud data sources using various data connection methods.

• Create custom data connectors for non-standard technologies deployed in the tech stack.

• Responsible for writing and developing custom scripts, reports and programs as needed Identify and establish metrics.

• Academic Qualifications and Certifications:

• Education: All B.E, B.Tech eligible except Mechanical and Civil. No 3 years degree program is eligible. No MBA with 3 years UG is eligible

Required Experience:

• Seasoned Managed Services experience handling complex Security Infrastructure.

• Seasoned experience required in Engineering function within a medium to large ICT organization.

• Seasoned working knowledge of ITIL processes.

• Seasoned experience working with vendors and/or 3rd parties.

Workplace type :

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.