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Senior System Engineer

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .

OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com .

Job Purpose :

The Windows System Administrator - L2 & L3 is responsible for maintaining and supporting complex Windows environments, ensuring optimal performance, high availability, and security. The role requires a blend of technical expertise, strong problem-solving abilities, and excellent customer service skills

Essential Functions:

• Manage, maintain, and support Windows servers and systems at L2 and L3 levels.

• Perform system monitoring and ensure the integrity and availability of hardware, server resources, systems, and key processes.

• Troubleshoot and resolve advanced system issues, including performance bottlenecks, system failures, and security vulnerabilities.

• Administer Active Directory, Group Policy, and other critical server roles and services.

• Implement and manage backup and recovery strategies.

• Work closely with the IT team to design and implement system enhancements and optimizations.

• Ensure timely installation of patches and updates to maintain system security and compliance.

• Develop and maintain technical documentation and standard operating procedures.

Qualifications

• 3+ years of experience in Windows system administration at L2 and L3 levels.

• Strong knowledge of Windows Server 2016/2019 and related technologies.

• Experience with virtualization platforms such as VMware or Hyper-V.

• Proven experience with Active Directory, Group Policy, DNS, and DHCP.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Relevant certifications such as MCSA, MCSE, or equivalent.

Skills

• Windows Server 2016/2019

• Active Directory

• Group Policy

• DNS

• DHCP

• VMware

• Hyper-V

• Backup and recovery solutions

• PowerShell scripting

• Patch management

• System monitoring tools

Education

• Four years of college resulting in a Bachelor’s degree or equivalent

Certifications, Accreditations, Licenses

• N/A

Experience

• 7-10 years of related experience

Work Environment: Hybrid (Bangalore)

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.