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Accenture Network Infrastructure SW/Application Tech Support Practitioner in Chennai, India

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value

www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner

  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level :10

  • Work Experience :4-6 years

  • Work location :Chennai

  • Must Have Skills :Network Infrastructure

  • Good To Have Skills :No Technology Specialization

  • Job Requirements :

  • Key Responsibilities : a: Implementation LAN or WAN, including routers, switches, Cisco ECDN, Cisco WAAS, Load balancers, with MPLS and VPN, ACI products b: Prepped and researched proposed changes to customers network before implementationc: Providing Necessary Info or Support to L2 team in Critical outages d: Vendor Coordination Assistance to L2 Teams e: Ensure that activities within a process are being performed at a high level of quality

  • Technical Experience : a: 5-7 years of LAN or WAN-Routing , Cisco routers, switches, Cisco Wireless ,ACI products, Nexus, Nortel switches, BIG IP or F5 LB, Cisco WAAS, Cisco ECDN b: Good Knowledge in BIG-IP F5 Products, Expert on Cisco Autonomous series c: Wireless LAN products Knowledge on network devices is must d: CCNA Certified preferred e: Experience in Wireless bridging techniques like PTP and PTMP f: Knowledge of wireless standards f: Knowledge on ITSM tool Incident or Change or Asset Management

  • Professional Attributes : a-Proven success in contributing to a team-oriented environment b-Ability to work creatively and analytically in a problem-solving environment c-Desire to work in an information systems environment d-Excellent leadership, Good verbal and written communication and interpersonal skills

  • Educational Qualification : Bachelors Degree

  • Additional Information : Flexible to work in 24/7 environment

15 years of full time education

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