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Job Description

Level 2 Network Engineer

Job Description:

Provide Junior (Level 2) operations engineering expertise to large, complex enterprise LAN and WAN client in predominantly Cisco

networking environment.

• Review scripting, planning and execution of network Change Management process

• Investigate network issues / incidents and bring to resolution within stated SLA parameters

• Working with Incident, Problem, and Change Management

• Provide Root Cause Analysis (RCA) to operations team and customers upon request

• Provide technical leadership (both verbal and written) for Incident and Change

• Able to work on network drawings with Visio

• Work and collaborate with other app teams

• Good understanding of BGP / EIRGP routing, NAT/PAT, VPN, and firewall technologies

Education:

4-year Bachelor's Degree or equivalent experience, preferably in Computer Science, Information Systems or Engineering (or) Three

years of College or Technical School resulting in an Associate’s Degree or equivalent

Accreditation / Certification / Licenses:

• Required Certifications or equivalent experience: CCNA Enterprise Route/Switch

• Additional desirable certifications / equivalent experience:

• Cisco SDWAN Specialization

• Palo Alto Certification

Previous Job Experience:

• Network operations experience and expertise in a variety of predominantly Cisco LAN and WAN in large, complex, enterprise

environment

• Experience implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.)

• Experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and

determine source

• Working on comprehensive projects in complex networking environment

• Experience implementing/managing EIGRP/BGP routing protocols in an enterprise network environment

• Experience implementing VLAN technology in an enterprise environment

Special Knowledge / Skills / Abilities:

• Clear communication skills

• Time Management / Self-Management

• Independent Work Skills

• Presentation skills

• In-depth Routing Protocols experience and operational knowledge: EIGRP & BGP

• Some example platforms in the environment include SDWAN, F5 LTM/GTM, Cisco ASA / Palo Alto with virtual firewall

contexts