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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Unified Communications Engineering is seeking a UI developer who is not just passionate about delivering quality products but also understands the direct impact of their work on our customer experience. As a UI Developer, you will leverage your user interfaces development expertise to collaborate with other engineers in support of various customer-facing products. Your experience, knowledge, and skills in your own discipline will play a crucial role in shaping our customers' experience with our products. You will work as a part of a large team to determine work priorities. You will act as a resource for colleagues with less experience. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise working in a supportive environment alongside our cross-functional international team comprising architects, principal engineers, UX and Data specialists, UI and MW developers, Operation and QA engineers, software dev managers, project and program managers. An ideal candidate is detail-oriented with a strong background in customer-facing interface development and a dedication to delivering products that delight our customers. Your ability to collaborate with other UI/UX and middleware engineers will be essential. Designing scalable, performant, and accessible interfaces is an integral part of this role. Candidates are expected to have practical experience with the integration of complex systems, including RESTful APIs, SQL queries, performance testing, and front-end cross-platform compatibility.

Job Description

Who We A re  

The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications.  Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology - driven approach that we achieve the best customer experience for our products.     

Job Responsibilities

• Responsible for developing industry-leading web applications using the Comcast UI library in an Agile environment.

• Collaborates with project stakeholders to identify product/technical requirements.

• Uses hands-on UI development experience to analyze complex stakeholder requirements, digest them into Agile user stories, and properly estimate their complexity.

• Designs new web applications, supports applications under development, and customizes current applications. Assists in the roll-out of product releases.

• Oversees the research, authoring, and editing of documentation, including development plans, test results, technical manuals, formal recommendations, and bi-weekly KPI reports.

• Keeps current with technological developments within the industry. Monitors and evaluates competitive products. Reviews literature, patents, and current practices relevant to the field of UI web application design & development. Displays world-class expertise in UI engineering methodologies, concepts, and skills.

• Provides technical leadership throughout the development process with regards to practices, procedures, and techniques. Serves as a mentor for junior UI Engineers.

• Ensures key performance metrics are tracked and evaluated. Assures that applications are delivered on time and within specifications.

• Provides  assistance to the Quality Assurance testers in verifying that delivered code meets the stakeholder's acceptance criteria.

• Displays expertise in process design and redesign skills. Presents and defends architectural, development, and technical choices to internal audiences.

• Consistent exercise of independent judgment and discretion in matters of significance.

Key Requirements and Skills

• At least 4-6 years of relevant experience in ReactJs , Angular, HTML5, CSS3, and Javascript . Experience with Tailwind CSS, NVDA screen reader, cross-browser testing, and Figma a plus.

• Acts as a key contributor within a blended international software engineering team .

• Mentors junior engineers and non-technical teammates .

• Collaborates with project stakeholders to identify product/technical requirements.

• Assists with tracking key performance metrics. Delivers fully functional products that follow all modern web-design standards for Accessibility (WCAG 2.2), user experience, and code quality.

• Analyzes, tests, and assists with the integration of new applications into existing products.

• Designs new web applications, supports applications under development, and customizes current applications. Assists in the roll-out of product releases.

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.

• Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.

• Participates in training representatives and operations staff on internally developed software applications.

• Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.

• Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.

• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.

• Works with Quality Assurance team to determine if applications fit specification and technical requirements.

• Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.

• Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.

• Displays knowledge of and ability to apply, project management skills.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.