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The Testing Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Supports Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.

• Works with other teams to develop integrated methodologies for testing end-to-end transactions in order to ensure that IT Testing is delivering a quality product to users in an established timeframe.

• Analyzes and communicates test results to project teams; recommends appropriate course of action.

• Provides accurate and precise estimates for assigned task duration and work effort, along with confidence level, and foreseeable dependencies.

• Monitors projects on an ongoing basis, evaluating progress and quality, managing risks / issues, and taking corrective action as necessary to meet project deadlines.

• Demonstrate a deep understanding of automation problems and drive the development and implementation of innovative solutions.

• Oversee and manage a variety of projects and initiatives within the department, ensuring they align with company objectives.

• Prepare and present regular project reports to senior management, detailing project progress, challenges, and solutions.

• Evaluate project outcomes against original objectives and make necessary adjustments for future projects.

• Has impact on IT testing by influencing decisions through advice, counsel or facilitating services to others.

• Acts as advisor and mentor for junior members of the team. Resolves a variety of complex issues through evaluative judgment and analytical thought.

• Exhibits comprehensive knowledge of several areas within IT testing and has a good understanding of the industry.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in Business Analysis or Systems Analysis

• Ability to effectively use complex analytical, interpretive and problem solving techniques

• Requires communication and diplomacy skills to guide, influence and convince others.

• Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Technology

Job Family:

Technology Quality

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.