Job Information
Tennessee Valley Authority Operator, Network Operations Center (NOC) - 517148 in CHATTANOOGA, Tennessee
Operator, Network Operations Center (NOC) - 517148
Job ID:517148Location:CHATTANOOGA, TNRegular/Temporary:
External - Posting Description
Operator, Network Operations Center (NOC) - 517148
Organization: Chief Operating Officer
Department: Network Operations Center
Location: Chattanooga, Tennessee
Relocation: Relocation benefits are offered for this position and will be aligned with the federal travel regulations.
Posting Open: 09/14/2024
Posting Close: 09/29/2024 at 11:59 pm EST
Salary: Competitive
Position Purpose
As a NOC operator, this position is responsible for monitoring and managing the health of TVA’s telecommunications systems, SCADA, and the operations critical server, network and control center applications.
The NOC Operator position resides within the Central Operations & Infrastructure section of the Transmission Operations & Power Supply organization. This position is responsible for monitoring and managing the health of TVA’s telecommunication systems, SCADA, and operations critical server, network and control center applications 24/7 365 days a year.
Principal Accountabilities
Primary point of contact for reporting and coordinating resolution of communication and control systems problems.
Availability to support a 24-hour/7-day per week shift schedule.
Provide monitoring and support service for critical energy infrastructure consisting of a Supervisor Control and Data Acquisition/Energy Management System (SCADA/EMS), applications, desktop, networks, telephones, and all other electronic systems supporting operation of the TVA bulk-power system.
Interfaces with system operators, transmission system operators, reliability operations, Hydro Dispatch operators, other utility operators, to give direction to various groups for maintenance, site access, and outage information for sites in the TVA region.
Monitor the TVA communication networks by way of various alarm monitoring tools which cover all TVA’s fiber networks, digital microwave systems as well as stations monitored remotely by alarm reporting units.
Provide monitoring, management and real time support of the TVA PowerWan (Wide Area Network) for operational systems.
Provides notifications for TVA Partners for planned and unplanned fiber outages on TVA controlled Fiber Optics.
Responsible for coordination and assembly of the operations first responder team for recovery of High and Medium impact Bulk Electric Systems (BES) and Electronic Access Control and Monitoring Systems (EACMS).
Monitor Software systems for operational integrity. Loss of these systems impacts Power System operation by the Balancing Authority, Transmission Operations, Hydro Automation, and the Reliability Coordinators.
Provide support as a point of contact for plant trunked radio system, including Field Operations and TVA Police land mobile radio system.
Point of contact for external lease line service providers and Operations.
Solve complex system issues utilizing an in-depth knowledge of Network Operations.
Minimum Requirements:
Education. – Bachelor’s degree in a technical field or the equivalent in education, training and work experience.
Experience. - Seven or more years experience in field operations with senior level communications emphasis required with a minimum of 5 years experience in capital project and/or operations and maintenance work.
Certification/License, etc— Must be able to obtain and maintain NERC and Sensitive Clearance based on position/access requirements and essential job functions. Must be able to obtain and maintain FFD program Integrity Clearance.
Knowledge/Skills/Abilities—Extensive knowledge of Telecommunication systems preferred. Requires a strong problem solving, customer service orientation & strong communication abilities. Requires the ability to work independently with minimal guidance.
Equal Employment Opportunity
TVA values and embraces diversity. We encourage all individuals to apply regardless of race, color, national origin, ethnicity, gender, sex, abilities/disabilities, sexual orientation, religion, veteran status and age. We strive to be inclusive of all the people we serve across the Valley.
TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA’s Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.
Drug-Free Workplace
All TVA Non-Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found at www.samhsa.gov/workplace . TVA Non-Nuclear employees in Testing Designated Positions, including those performing safety-sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).
How to Claim Vet Preference
If you are requesting to be considered as a preference-eligible veteran as outlined in the application process, you must submit your military documents before the posting close date indicated above. Be sure to include all supporting documentation: Form DD214 (member 2 or member 4 copy), a Veterans Disability Rating Letter from the VA (if applicable), and a completed form TVA 3595. If you will not get your DD214 until you are separated or retired, you can request a Statement of Service through your military personnel office. The Statement of Service must list your dates of military service, character of service, expected date of separation and any service-connected disability rating that you have been awarded from your branch of military service. Please submit your military documents each time you apply for a position.
How to Submit Documentation:
Upload documents in Step 8 of the application process.
Email documents to[email protected]
More information about preference eligibility and a link to form TVA 3595, can be found athttps://www.tva.gov/Careers/Claiming-Veteran-Preference. If you have a question about preference eligibility, please email [email protected] .
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