Job Information
The Millennium Group Work Intake Associate -Sunday 7:00AM to 4:00PM Monday -Thursday (10AM-7pm) in Charlotte, North Carolina
16.00-18.00 per hour $18.00 | Charlotte, NC, USA | Hourly | Full Time
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Responsibilities:
Open mail using both electronic and manual opening devices
Identify the contents of each envelope as either processable or not processable
Prepare processable documents for scanning
Put document pages in the correct order
Insert admin sheets as needed
Identify if documents are originals or copies
Fill out a batch cover sheet
Scan documents into the company's workflow system using a desktop scanner
Ensure that the electronic images are clear and that all pages were captured
Release the document into the workflow system
Store documents in batch boxes by date and batch number
Audit batch boxes for errors before securing destruction
Prepare electronic documents for downstream processing
Compare electronic image to extracted data
Correct, add, or delete data as needed
Identify and assign the correct work processing ID
Release the document for downstream processing
Research
Locate customer accounts and contracts, in multiple systems, using the personal identifiers supplied by the customer.
Read notes on accounts and contracts to determine where a document needs to be routed
Qualifications:
High School diploma or equivalent
Must be able to pass background check, fingerprint check and credit check
Must be fully proficient in using the following Microsoft tools: Outlook, Word, Excel - data entry
Must be able to use multiple screens to navigate multiple systems/windows concurrently
Must be able to type 55WPM
Prior experience in document processing, data entry or administrative services is a plus
Good written and verbal communication skills
Comfortable working in a fast-paced environmentComfortable working under a deadline
Strong attention to details