Job Information
AIG Vice President - DevOps Engineering Manager in Charlotte, North Carolina
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.
The Global DevOps Engineering Organization is responsible for overall DevSecOps enablement and play a key role in successful implementation of AIG's product and features to our customers. We deliver CICD services through collaboration, planning, engagement and execution working closely with diverse teams including Application Delivery, Business Operations, Technology Support and Product Management. Our practice will need expertise that focuses Work item mgmt., Source Management, Quality & Security gating, Compliance and continuous delivery best practices and enable programs working with multi-disciplinary teams and global execution model. Technical competency in Leadership combined with OKR based execution approach will ensure forward thinking, continual innovation and ability to adopt to disruptive technology such as Micro-Services, Cloud Native, Omni Channel products and operating models with, CI|CD Enablement, Cloud Operating experience and Stakeholder management as the basic premise.
About the role
The VP – DevOps Engineering Practice is critical to the success of strategic initiatives delivery enablement. The VP in addition to overall delivery management capabilities is required to have a deep understanding of DevOps practices and principles, solutions, frameworks and continuous delivery capabilities. The specialization is important as this capability serves as Thought Leaders in addition to management skills to ensure continuous improvement and alignment with market trends and capabilities.
What you need to know:
Responsible and accountable for the overall CICD enablement, issue escalation and closure; strategic direction and the implementation of the GI target operating model and governance.
Ability to lead one or multiple strategic initiatives in a distributed multi-vendor environment.
Work closely across peer group to manage and implement all aspects of DevOps governance including interface with senior executives/CIOs, program management teams, finance, and sourcing.
Focus on continuously improving the operating efficiency through value streaming and pipeline data insights.
Actively manage SOW, work orders and global resource pool to meet DevOps budget construct.
Implement organizational model, governance and engagement processes to support the continuous delivery enablement.
Provide strong monitoring and oversight of a distributed organization in collaboration with peers and strategic sourcing partners.
Great attention to detail and strategic thinking with flexibility to oversee simultaneous programs.
Extensive knowledge of DevOps tool chain such as the Rally, Jenkins, Selenium, Java, Git, Jenkins, SonarQube, Artifactory, Github Actions.
Drive technical strategy for test automation framework and work with peers to implement that strategy. Research, evaluate, and implement sustainable and “at scale” CICD practices.
Track overall progress and provide regular status updates to executive management and business unit CIO.
Identify and lead the implementation of process improvement initiatives.
Define CICD strategy for emerging technology.
Candidate should have experience with T&M, fixed price and managed service engagement models with 3rd party vendors.
Individual must be a strong contributor to solution architecture (test solutions), continuous testing, and configuration management, digital, application testing (non-functional).
What we’re looking for:
Implementation of CICD using various industry-standard commercial tools (Github, Jenkins, Artifactory, SONARQUBE, LIQUIBASE, Docker, AWS container services).
Document, justify, and validate implementation details with customer-focused team.
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
Participate in the design of information and operational support systems.
Communicate and coordinate with technical audiences and Sr Leadership on DevOps enablement and software engineering practices
Organizes and leads release readiness through automation
Work closely with other Engineering leaders to cast and execute upon a vision for CICD processes and tooling that will maximize quality and increase delivery velocity
Define standards for CICD, documentation, and DevOps best practices.
Lead and develop multiple DevOps engineering teams.
Critically evaluate current CICD processes and tools to improve the product engineering and delivery experience.
Define initiatives to improve CICD infrastructure, reduce technical debt, and minimize system complexity.
Stay current with the latest developments in CICD technologies and open-source frameworks.
Evangelize CICD platform and product capabilities with internal departments.
8+ years DevOps engineering experience.
8+ years at Architect level with Infrastructure as code tools, such as Ansible (preferred) or Chef.
8+ years of experience in Cloud native development or IaC.
Clear Communication – sharing accurate information efficiently, timely and respectfully.
Positive Energy – being kind, solution-oriented, engaged, and optimistic.
Continuous Learning – never settling, taking ownership, stepping into a challenge, and questioning the status quo.
Efficient Execution – result-oriented and delivering quality work on-time with genuine care.
Expertise – proficient and data-driven in your field of discipline.
A look at our Benefits
We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
IT - Information Technology
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG PC Global Services, Inc.
At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.
But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .