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Patron Technology Technical Project Manager - Ticketleap Platform in Charlotte, North Carolina

Patron Technology is a remote-friendly company. This position is open to any candidate in North America.

WHO WE ARE:

Patron Technology empowers event organizers to take control of their entire event experience with our virtually limitless technology solution. Using our powerful ticketing, experiential marketing, mobile apps, and cashless products, organizers transform how audiences experience their events, drive nonstop engagement, and reach new audiences around the world. That’s why iconic brands like New York Comic Con, Coachella, Museum of Ice Cream, the National Hockey League (NHL), and Dreamforce use our suite of integrated event technology to power their events.

The Technical Project Manager will creates product documentation including user stories, release notes, and sprint plans; manages resources and internal communications; and ensures that projects are completed on time. Project Managers set milestones and expectations by collaborating with Engineering, QA, Product Development, Implementation, Marketing, Support, and others.

Sounds interesting? Let’s talk.

AS A TECHNICAL PROJECT MANAGER YOU WILL:

  • Translate roadmap features into detailed user stories with acceptance criteria

  • Create and own sprint plans

  • Assign deadlines to resources and ensure deadlines are met

  • Ensure all stakeholders are aware of project status and communicate clearly and with transparency when milestones change

  • Determine deliverables from engineering resources, track stretch goals, and work with the Product Manager when a release requires reprioritizing

  • Ensure that Jira tickets slated for release get Product feedback in a timely manner

  • Ensure that Jira tickets with high priority get attention quickly

  • Identify/develop processes, procedures, and/or solutions to improve the release process

  • Schedule and lead release retrospectives to get feedback from other stakeholders, improve processes, and report back on prior suggested improvements

    EXPERIENCE & SKILLS:

  • 2 - 5 years experience managing technical projects

  • 2 - 5 years experience using Project Management tool

  • Exceptional verbal and written communication skills

  • Adaptability and strong problem solving skills

  • Excellent active listening skills

  • Ability to build rapport and collaborate with others within the company and externally.

  • Skill in communicating in our team style & tone

    BONUS POINTS:

  • Experience with Atlassian suite of project management tools.

    BENEFITS:

    We offer medical, dental, vision, generous PTO, paid parental leave (following 12 months of continuous employment), and more.

    LEARN MORE:

    https://patrontechnology.com/

    www.ticketleap.com

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