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ManpowerGroup ServiceNow Developer (Gen AI) in Charlotte, North Carolina

ServiceNow Developer

Company: Banking

Location: Charlotte, Dallas, Chandler, Des Moines

Job Type: Contract (12 months)

Experience: 5+ years

Salary: $68-70/hour

On-Site Schedule: Hybrid (3 days)

Citizenship Options: USC or GC

About the Role

Are you a skilled ServiceNow Developer looking to make a significant impact on AI-driven solutions? [Company Name] is seeking a talented individual to join our Enterprise Functions Technology team and help implement GenAI into our core services. You will play a crucial role in designing, developing, and implementing ServiceNow applications that leverage the power of AI to enhance efficiency and user experience.

Responsibilities

  • Design, develop, and implement ServiceNow applications with a focus on integrating GenAI features.

  • Collaborate with stakeholders to gather requirements and translate them into technical solutions.

  • Customize and extend ServiceNow modules (ITSM, ITOM, HR, CSM, etc.) to meet business needs using GenAI.

  • Configure AI-powered virtual agents, chatbots, and conversational interfaces.

  • Develop integrations between ServiceNow and external systems using APIs and middleware.

  • Perform system testing, debugging, and validation to ensure GenAI implementations are stable and reliable.

  • Provide technical guidance and support to junior developers and project teams.

Required Skills

  • 5+ years of experience as a ServiceNow Developer

  • 5+ years of experience with HRSD or ITSM

  • Certified System Admin/CAD

  • Experience implementing AI Search and Virtual Agent (Now Assist)

  • 4+ years of experience working in an Agile Delivery team

Note: Interviews will be conducted on July 31st at 1 PM.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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