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Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a Risk and Compliance Advisor Lead with a robust background in marketing and/or sales compliance. The ideal candidate will have a proven record of achieving results while encouraging positive relationships with cross-functional teams. As an innovator, you should demonstrate a quick learning ability and a dedication to taking ownership of projects to effectively lead and deliver successful outcomes. A solid understanding of marketing programs and activities is needed to navigate the complexities of compliance in this field, ensuring that all marketing initiatives adhere to regulatory standards while driving business success.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, and Charlotte, NC

Relocation assistance is not available for this position.

What you'll do:

• Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.

• Develops processes and procedures for successful implementation of new risk policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.

• Identifies and seeks key partners across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.

• Crafts key communications related to risk and compliance insights to be delivered to executives and board members.

• Performs compliance risk management activities in accordance with enterprise compliance standards.

• Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges. Stays ahead of the driven/regulatory landscape and shares knowledge w/team members.

• Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.

• Applies experienced knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.

• Leads, assembles, and facilitates cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.

• Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.

• Formulates and reviews stress test plans for a line of business or the enterprise.

What you have:

• Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 8 or more years validated experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.

• Risk and compliance management experience in a complex institution and/or highly matrixed environment.

• Expert knowledge of compliance laws, regulations, and regulatory expectations.

• Confirmed ability to apply expert knowledge of regulatory risk and compliance to consult and provide insights and mentorship.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Experience leading and advising work with internal and external partners in a highly collaborative environment.

• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include confirmed ability to effectively make data-driven decisions.

• Proactively identifies potential concerns and resolve issues.

• Detailed proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

• Validated marketing and/or sales compliance experience

• Two or more years of brand, marketing and/or social media risk and compliance

• Operational risk and compliance experience

• Certifications or Designations in AI engineering technologies

• Innovation approach, how to tackle problems with technology

• Consistent record of getting results and forming effective relationships with cross-functional teams

• Proven ability to learn quickly, take ownership, lead and successfully deliver project results

• Experience with marketing programs and activities

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $264,200 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.