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Compass Group, North America Retail Director in Charlotte, North Carolina

Canteen

Pay Grade: 18

Salary: $105,000 - $130,000

Other Forms of Compensation: 25% Field Incentive Plan bonus eligible

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

The Retail Director will manage and support program operations and customer/client success in the retail landscape. The Director will collaborate closely with product experts, data and operational teams to support planning and implementation of program initiatives based on organizational goals and objectives.

Key Responsibilities:

  • Strategize programs from pilot to scale, plan and organize deliverables, required resources, timeline, and budgets

  • Supports strategy, implementation, and evaluation of new scalable retail programs

  • Assess current programming for evaluation and identify areas of improvement

  • Collaborates closely with data and analytics teams to gather, arrange, and deliver analysis

  • Collaborates across a matrixed organization including a diverse team of associates, suppliers and clients and retail operators

  • Monitors the industry and competitive landscape. Analyzes internal and external data such as sales, sourcing, and pricing. Identifies patterns and market trends to help refine product strategies

  • Work closely with Foodbuy to drive the preferred vendor partners

  • Track retail trends for business sectors with a focus on experience and planning to drive revenue through design, product assortment, merchandising, digital and more

  • Work with several teams including creative, design and research and vendors to continuously improve retail strategy

  • Support operational teams with training, field implementation and new account openings

  • Support and manage the day-to-day retail implementation, including presentation development, performance analysis, and client interface

  • Contribute to a positive working environment while creating a retail mindset

  • Demonstrate behavior and actions consistent with the company code of conduct

Qualifications:

  • Bachelor’s degree in business, project management or related field

  • 5+ years professional experience in retail, foodservice or agency

  • Business acumen to analyze category performance and make recommendations

  • Experience with mobile/digital marketing and analysis

  • Analytical skills and firm understanding of data sources, modeling, and executive level reporting

  • Proficiency in Microsoft Office - specifically Excel, PowerPoint and Teams

  • Strong presentation, written and oral communication skills

  • Ability to travel up to 30%

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1312771

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