Experience Inc. Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Overview

The Program Support & Risk Reporting Analyst will be responsible for:

· performing analysis on issue management data, identifying inconsistencies and/or errors and works with Operations staff to correct system of record.

· generating recurring and ad-hoc reports from the Archer system of record, analyzing and formatting data for publication to leadership and Operations staff, including presentation of key issue metrics and trending.

· Formatting and presenting audit and issue data into executive level material, using MS PowerPoint, excel, and word

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Typically more than six years of applicable experience

Preferred Skills/Experience

· Demonstrated strong analytical skills and attention to detail required.

· Must be able to work independently, and to take initiative and ownership of responsibilities and act with sense of urgency to deliver accurate and meaningful reporting data.

· Excellent interpersonal, verbal, and written communication skills.

· Advanced knowledge of Microsoft products, including Excel, Word, PowerPoint, Power BI, Power Automate, and SharePoint.

· Basic knowledge/experience with SQL coding.

· Ability to think outside the box and offer solutions to complex reporting requirements.

· Ability to learn and understand complex concepts, respond quickly to critical business needs, prioritize and manage multiple tasks while meeting demanding deadlines and thrive in a fast-paced environment with minimal supervision.

· Thorough knowledge of US Bank business line processes and procedures.

· Advanced knowledge and experience with Archer eGRC system.

· Issues Management experience.

· Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

#OpsRisk

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $95,285.00 - $112,100.00 - $123,310.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.