Job Information
Echelon Supply & Service Regional Sales Manager in Charlotte, North Carolina
About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.
Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!
Job Summary: As a key driver of exceptional customer service, the Regional Sales Manager will cultivate a dynamic environment that values creativity, motivation, and dedication. This role is crucial for increasing sales revenue and maintaining strong customer relationships. Travel will be essential to expand sales with existing distributors, forge new partnerships, and represent the company at National and Regional Trade Shows. The ideal candidate will excel in vendor/client relationships and possess in-depth knowledge of our products.
Salary : range between $130,000 - $160,000, with commission potential up to $200,000
Duties and Responsibilities:
Regularly assess sales performance and profitability in alignment with Echelon’s evaluation process. Manage the territories of existing distribution networks to ensure that territorial goals are achieved.
Monitor sales performance and analyze data, submitting reports on monthly and quarterly sales results
Assist distributors by responding to inquiries, facilitating information exchange, coordinating activities, supporting sales calls, and providing training for sales personnel both on-site and via video conferencing.
Prepare and provide various reports, including weekly activity summaries, trip reports, forecasts, and weekly expense accounts in compliance with policy; including KPI’s and P&L
Hire, manage, coach, mentor, train and support all Regional Sales team members
Direct oversight and P&L management to ensure achievement of net profitability goals, margins, and costs
Work with Sales leads to assist in development and implementation of programs to meet customer requirements
Conduct Annual performance reviews for direct team and provide oversight of the next level
Travel with sales team, manage accounts and track performance 2 weeks per month at a minimum
Actively provide recommendations for enhancing a product, process, or practice
Develop new product concepts and/or market opportunities for management, utilizing a Business Case framework
Ensure proper operational efficiencies within the region
Support and develop a culture of Safety in all phases of the business
Stay updated on the current market landscape, trends, and identify potential target accounts
Coordinate with the inside and outside sales team to achieve monthly, quarterly, and annual sales & financial goals
Use of ERP and CRM system to perform duties
Qualifications:
Sales Expertise: 8+ years of experience preferred; ability to meet and exceed goals
Leadership Experience: Required experience as a supervisor or group leader
Educational Background: BA in Business or a related field preferred but not mandatory
Organizational Skills: Highly organized and able to thrive in a fast-paced environment
Multi-tasking Ability: Capable of managing and prioritizing multiple projects simultaneously
People-Oriented: Passionate about customer service and enjoys working with diverse individuals
Communication Skills: Excellent written and verbal communication, with strong relationship-building abilities
Technical Proficiency: Solid computer skills, particularly in MS Office (Word, Excel, Outlook), and a willingness to learn new software
Industry Knowledge: Experience in industrial distribution, fluid power, hydraulic hose and fittings preferred
Familiarity with Products: Knowledge of industrial and hydraulic hoses and fittings preferred
Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.