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Microsoft Corporation Program Manager II in Charlotte, North Carolina

The Microsoft Digital team builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!

Microsoft’s government business continues to grow in innovative and exciting ways. Are you interested in helping to drive programs across the enterprise that will accelerate Microsoft’s digital transformation? Do you have experience in large-scale global implementations? If yes, then this position will allow you to broaden your expertise and grow your career alongside a growing portfolio for Microsoft.

Our team builds and operates Microsoft's SAP platform, along with a portfolio of first-party and third-party applications and services and is leading work to create a blueprint for the industry to drive business results through SAP on Azure.

In this program management role, you will be responsible for all release specific initiatives. You will streamline the end-to-end experiences of Release as a function from the standpoint of tools, processes, and responsibilities. Making SAP releases in Microsoft best in class. You will be learning from and creating new industry best practices to transform how we release SAP within Microsoft. You will collaborate closely with our customers, partners, and engineers to design and deliver world class systems, processes, and experiences that help manage cost, quality, and enterprise scale workloads.

The ideal candidate will love taking on big challenges and working to align diverse teams to a common outcome that focuses on creating value for customers. This person will have an infectious and relentless pursuit of growth and improvement both for themselves as well as their solutions.


Key responsibilities:

  • Strive to make SAP releases in Microsoft best in-class by streamlining the end-to-end experiences of Release as a function from the standpoint of tools, processes and responsibilities.

  • Collaborate with all SAP engineering teams and partners to ensure high quality, on time, compliant releases.

  • Engage with customers and business stakeholders to ensure releases are not disruptive to critical business experiences nor compromise quality of service.

  • Present to Senior Leadership teams on the progress made on Release efficiencies including delivering on the goals of more agile, high quality releases.

  • Develop and steward the release management process, along with establishing specific standards to govern the process.

  • Establish and communicate release expectations, milestones and release activity progress.

  • Identify critical success factors and Key Performance Indicators (KPIs) to measure and report on release quality.


Required Qualifications:

  • A bachelor’s degree in computer science or related field or equivalent work experience.

  • 3+ years of Program Management experience.

  • The successful candidate must be a U.S. Citizen.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

-Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Preferred Qualifications:

  • Experience in SAP.

  • Success in driving collaboration across organizational boundaries.

  • Passion for customers and delivering the right outcomes

  • Excellent communication skills that can provide clarity to audiences that include customers, peers and executive leadership.

  • Extensive organizational and planning skills, with experience building and executing tactical plans.

  • Experience with a metrics-driven mindset; ability to experiment, learn, and improve.

  • Experience in release management, change management role.

  • Project Management Certification (PMP) or related experience.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.