Experience Inc. Jobs

Operations Analyst

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience.

Responsibilities:

• Account Receivable and Inventory analysis supporting Asset Based Lending loan portfolios

• Determine eligible client collateral in accordance with Credit Agreement

• Review and understand client trends in relation to Accounts Receivable, Accounts Payable and Inventory collateral levels

• Identify and escalate potential risk items in client loan support documentation

• Effectively communicate analysis to business partners & clients

• Extracting / formatting / uploading client report data for multiple lending lines of business Review client file submissions for completeness and assess file format for predetermined requirements

• Coordinate the receipt of missing/incomplete documentation with our internal Servicing partners

• Collaborate with internal Servicing Partners to insure correct data extraction

• Create and update formulas within data extraction tool used to upload client files to analytical application

Required Skills:

• Ability to manage multiple and sometimes competing priorities

• Work independently

• Takes ownership

• Analyze issues and drive problem resolution

• Good written and verbal communication skills

• Willing to learn and adapt to change

• Working knowledge of Windows and Microsoft Office

• Proficient in Excel and understanding of Excel formulas

Desired Skills:

• Experience with General Ledger or Accounting practices

• Financial analytics

• Reconciling data sets

• Data Mining – Identifying key data points, isolating for further analysis

• Knowledge of Monarch Pro and MicroStrategy reporting

• Efficient prioritization of client processing requests – Multi-tasking; prioritizing

• Communication Skills: Clear and concise emails; able to provide clear explanation of issues to Business partners and Leadership

• Confident relaying findings and reporting to Senior leaders and Business relationship partners

• Troubleshooting – Ability to evaluate issues and escalate if needed with potential resolutions

• Knowledge of Asset Based Lending and Borrowing Base structure

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://u.go/0As7EN) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.