Job Information
Motion Recruitment Partners NOC Technician (Remote) in Charlotte, North Carolina
NOC Technician (Remote)
Charlotte, NC
Remote Local
Contract
$28.12/hr - $32.14/hr
Our client is looking for a NOC Technician for a 12-month contract in Charlotte, NC 28277.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.
Contract Duration: 12 months
Required Skills & Experience
Bachelor's degree or equivalent education and relevant experience
3+ years of related experience
Experience with Cisco, Juniper, and Nokia platforms
Layers 2 & 3 switch and router configuration and troubleshooting.
Experience with isolation of telecom equipment trouble
Desired Skills & Experience
Telecom/Cable/Internet Service Provider industry IP NOC experience
Cisco or Junos Certification
RS232 and X.25 experience
VRF, OSPF, BGP experience
What You Will Be Doing
Maintain excellent acknowledgement and response time to alarms and customer calls.
Provide high quality documentation of network failures and maintenance activity.
Analyze, diagnose, sectionalize, isolate, and resolve trouble situations.
Manage and correlate multiple trouble reports.
Manage and guide restoration bridges or calls to facilitate fix with other teams.
Provide direct support to technicians in restoration activities associated with alarm and/or outage conditions of elements managed.
Provide follow up and closure of assigned trouble tickets.
Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, alarming, provisioning and other support systems is a plus
Make port and IP assignments from connection requests
Fulfill connection requests by configuring and testing the port.
Migration work that may start inside a maintenance window.
Troubleshooting central office connectivity (Ethernet, RS232, ISDN, X.25, Sync, and Async reverse telnet).
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Mark Reyes
Specialization: Technical Support
Motion Recruitment Partners
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