Job Information
Motion Recruitment Partners Mobile Deployment Technician/ Charlotte, NC in Charlotte, North Carolina
Mobile Deployment Technician/ Charlotte, NC
Charlotte, North Carolina
Onsite
Contract
$19/hr - $22/hr
Job Title: Mobile Deployment Technician
Location: Onsite – Mecklenburg County, Charlotte, NC
Contract: 4 months
Schedule: Monday-Friday, 8 AM-5 PM
Overview
We are seeking a Mobile Deployment Technician for a 4-month contract to assist with mobile device setup and deployment. This role requires hands-on experience with iPhones, specifically using InTune/Company Portal and the Verizon network for device configuration. You will be interacting directly with end users, many of whom may have limited technical knowledge. Strong customer service skills are essential, as is the ability to explain technical details in a user-friendly manner.
Responsibilities
Configure and deploy iPhones using InTune/Company Portal.
Set up devices on the Verizon network for corporate use.
Provide in-person support to end users, guiding them through setup and answering any questions.
Troubleshoot and resolve mobile device issues as they arise.
Document and maintain records of deployment activities.
Provide excellent customer service, ensuring users are comfortable with their devices.
Collaborate with internal IT teams to ensure seamless integration of mobile devices into the company’s IT ecosystem.
Requirements
Experience with iPhone setup, specifically using InTune/Company Portal.
Knowledge of the Verizon network and device configuration.
Ability to communicate effectively with non-technical end users.
Strong problem-solving skills and attention to detail.
Ability to work onsite Monday-Friday, 8 AM-5 PM in Mecklenburg County, Charlotte, NC.
Nice to Have
Previous experience in a similar mobile device deployment or IT support role.
Experience in customer-facing technical support positions.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Grace Allen
Specialization: Technical Support
Motion Recruitment Partners
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